Cant Open Recording Software Without My Tv Going Out

[turkeysub104]

everytime i go to record some footage i click on the recording software well when i do my tv goes black and my preview screen is black but i have a green ready signal in my bar and all my cords are conected right so i dont know the problem please help.

PS when i change the bit rate in the options it will flash my tv with the game again for a second.

[Jim_Hardin]

Lets try a proper repair:

 

First thing to do is to turn off your Anti Virus, Firewalls, Registry Cleaners, etc.

 

Unplug your RGC Device and put it aside until you are completely finished.

 

Now insert your Roxio Disc.

 

Be sure you accept the offer to Check for Updates (this is for Roxio, not Windows)

 

When you reach the screen where

Repair

is offered, choose that!

 

When the Repair competes, turn your AV & Firewall back on and reboot.

 

Should that not work supply all the details you left out such as What gamebox you have, How you are connected to the RGC and TV as well as TV make and model...