Nxt 3 Will Not Write A Data Disk Of Any Size

[Louis King]

NXT 3 data disc burning software will not write data to any size disk (CD, DVD, DL DVD). Error checking after recording results in an error in recording 1 or more files. The data is damaged. The problem occurs with 2 different drives one of which works based on previous experience. The computer in question is a new Dell Optiplex 9020 with 64 bit OS running Windows 7 pro. Is NXT3 software useless on this machine? Windows 7 will write a data disk to the hardware. My problem is not faulty PC or hardware.

[bimicher]

You have given no information at all about what you are doing. Of course NXT3 writes data to a disc

Some more details please on exactly what you are doing and what is happening.

[Louis King]

The message above gives the hardware and the fact I have had no successful disk writes. Here are the steps I did for all failures. Start NXT3. Choose burn data disk. Put 1 of the following in the DVD-DL drive: 8Gb-R, 4Gb-R, CD-R in drive. The disk is recognized. Drag files listed on the source hard drive to the "drag files here" screen until the disk is nearly full. The burn options were/are: 1) Burn disk at once,2) Mode 1, ISO+Joliet file system (file names less than 50 chara all of which were accepted by PKW zip file compression program), 3) close disk, 4) close the BD, 5) Verify data. Click on burn disk and the expected operation occurs. Then the disk is verified and that alway comes back reporting errors without reguard to media size used or DVD-DL drive used. It is very likely the data on the hard drive does not have errors as it was put there using an external drive which is used to reload any single data file back on the machine that originally made it with no error messages on reload. When an attempt is made to move the files off the media to a hard drive on any other machine, error messages come back that says "file can not be read" at some point along the way.

 

In the first message I indicated the hardware was a new Dell Optiplex 9020 using window 7 Pro I7-4790 CPU and 64 bit operating system with 8 GB operating memory. The data is coming from an internal 2TB hard drive.

 

Now what?

[d_deweywright]

One thing you can try is to go into the settings before you tell it to burn, and set the write speed to something slower than, "MAX" which is probably what's selected. For a CD-R, try setting it down to 16X or 24X (assuming it gives you those options). For a DVD+/-R disc, try setting it at 4X or 6X (again, if those options are available).

 

Have you been able to read any of your files off the discs you've created?

[Louis King]

I did not find any location to set write speed. Yes, several of the files transfered from media to a hard drive while other files would not. Since I am backing up flow cytometry data that faculty paid for, I can't risk them asking me to restore an experiment and come up with a failure. The program has been removed from the PC and Roxio Creator Starter 12.1.0.311 was provided by my IT department. (Didn't know they would do that!) It works and I am now burning discs.

 

Got any idea how I get my money out of the defective Roxio version I bought?

[d_deweywright]

Roxio has a 30 day guarantee if you bought it from them.