maryb_texas Posted January 23, 2015 Report Share Posted January 23, 2015 So I purchased a product, charged it, downloaded it and can't be happier with my purchase. That is until I looked at my credit card purchase! I received only one confirmation order but my credit card was charged twice using the same order number. Has anyone had this happen to them before? Is there a phone number to call. The last resort would be for me to protest the charge, and since by that time I'll be really mad, I might protest both charges! What has happen to Roxio? I always counted on them for work, we buy their products by the boat load. I may have to find another product for work now. maryb Link to comment Share on other sites More sharing options...
Brendon Posted January 23, 2015 Report Share Posted January 23, 2015 Contest the payment immediately with your Credit Card provider. What has happen to Roxio? Someone has made a stuff-up. Get it fixed as recommended above. Don't make a mountain out of a mole-hill, you'll get so you can't sleep at nights. Link to comment Share on other sites More sharing options...
maryb_texas Posted January 30, 2015 Author Report Share Posted January 30, 2015 The issue was taken care of. One charge for one product. have a good one. Link to comment Share on other sites More sharing options...
Brendon Posted January 30, 2015 Report Share Posted January 30, 2015 Glad to hear that, Maryb. Thank you for the update. Brendon Link to comment Share on other sites More sharing options...
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