Phantom Hits Posted January 18, 2015 Report Share Posted January 18, 2015 I saw some other searches that stated my similar problem where the error message is "wizard was interupted" and as long as im waiting for Ralph does anybody have a fix for this. Link to comment Share on other sites More sharing options...
grandpabruce Posted January 25, 2015 Report Share Posted January 25, 2015 I've ran the software with an Intel Pentium 1.4GHz with audacity running in the background and had very minimal lag. The computer came with xp before service packs were out lol. The processor won't stop the install wizard. Okay. Good luck to you. Link to comment Share on other sites More sharing options...
Phantom Hits Posted January 26, 2015 Author Report Share Posted January 26, 2015 Don't take it as a me being a jerk. I just want some help. Link to comment Share on other sites More sharing options...
Phantom Hits Posted January 18, 2015 Author Report Share Posted January 18, 2015 I have the log files. Where do you want me to send them or upload them. Its 40mb and this only allows 30mb Link to comment Share on other sites More sharing options...
grandpabruce Posted January 18, 2015 Report Share Posted January 18, 2015 I have the log files. Where do you want me to send them or upload them. Its 40mb and this only allows 30mb I don't know what log files you are talking about, but have a look at the following link, and do what it says there. http://forums.support.roxio.com/topic/84818-finding-and-posting-install-logs/ Link to comment Share on other sites More sharing options...
Phantom Hits Posted January 19, 2015 Author Report Share Posted January 19, 2015 Yea thats what i meant, sorry. I cannot attach the file because it says i do not have permission. Link to comment Share on other sites More sharing options...
Jim_Hardin Posted January 22, 2015 Report Share Posted January 22, 2015 sorry ~ limited time for a few days Link to comment Share on other sites More sharing options...
Jim_Hardin Posted January 26, 2015 Report Share Posted January 26, 2015 It WON'T run on a Celeron! It requires 1.8 GHz for an Intel (more for AMD) You are trying to slip by with a sub-spec PC as though it is going to work... You can try to install DirectX seperately but in the end it is not going to do what you want DirextX Link to comment Share on other sites More sharing options...
Phantom Hits Posted January 22, 2015 Author Report Share Posted January 22, 2015 It's fine, I understand and am grateful that somebody is helping me. Is there a phone number that i dont know about? I called the one on the support page but it directed me back here. I also sent a message back to ralph. I just dont have the knowledge to figure out the problem. Link to comment Share on other sites More sharing options...
Phantom Hits Posted January 19, 2015 Author Report Share Posted January 19, 2015 Ralph contacted me and sent me a software download. I ran it, firewall off, and it still gave me the interrupted wizard error. Here is the setup log. LogFile 15-01-19 12-08.zip Link to comment Share on other sites More sharing options...
Jim_Hardin Posted January 18, 2015 Report Share Posted January 18, 2015 Without a CD any "answer" would be moot. If you still have that issue After your next install attempt, we will need your setup logs. Link to comment Share on other sites More sharing options...
Phantom Hits Posted January 25, 2015 Author Report Share Posted January 25, 2015 Posted this problem in another thread but it was getting no action and the title was inaccurate so i dont know. Roxios support is absolutely worthless and directs you here. I get the error listed in the title. I have tried 10 times and nothing. Ive turned off my firewall, ran as admin, tried without checking for updates and internet off and nothing. Same thing. Here is my logs Link to comment Share on other sites More sharing options...
Phantom Hits Posted January 21, 2015 Author Report Share Posted January 21, 2015 Nobod can provide any input? Link to comment Share on other sites More sharing options...
Jim_Hardin Posted January 25, 2015 Report Share Posted January 25, 2015 Somehow that last attempt to attach log files is not usable Please try that with the files from your latest attempt at install. ALSO include your computer specs as outlined here ~ HERE I am thinking that something is missing or out of date on your PC that is preventing the installation. Link to comment Share on other sites More sharing options...
Phantom Hits Posted January 25, 2015 Author Report Share Posted January 25, 2015 I ran the install again and got a fresh copy. It failed again when rolling backing directx runtime. My computer is a Toshiba Satellite L305 S5955. Ive had it nearly a year. Processor: Intel Celeron 900 2.2GHz RAM: 2GB Software: Windows Vista Home PRemium SP2 HDD: 250GB with 200 free Graphics Card: Cant find it, it's whatever came stock LogFile 15-01-25 12-57.zip Link to comment Share on other sites More sharing options...
grandpabruce Posted January 25, 2015 Report Share Posted January 25, 2015 I ran the install again and got a fresh copy. It failed again when rolling backing directx runtime. My computer is a Toshiba Satellite L305 S5955. Ive had it nearly a year. Processor: Intel Celeron 900 2.2GHz RAM: 2GB Software: Windows Vista Home PRemium SP2 HDD: 250GB with 200 free Graphics Card: Cant find it, it's whatever came stock That Intel Celeron processor doesn't come close to meeting the minimum specifications to run the software. http://www.roxio.com/enu/products/game-capture/console/overview.html Link to comment Share on other sites More sharing options...
Phantom Hits Posted January 25, 2015 Author Report Share Posted January 25, 2015 I've ran the software with an Intel Pentium 1.4GHz with audacity running in the background and had very minimal lag. The computer came with xp before service packs were out lol. The processor won't stop the install wizard. Link to comment Share on other sites More sharing options...
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Phantom Hits
I saw some other searches that stated my similar problem where the error message is "wizard was interupted" and as long as im waiting for Ralph does anybody have a fix for this.
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