No Response From Wiiu

[Merum 0]

Trying to use the HD Pro to capture some Smash Bros fights. I have made sure all the cables are plugged in the right spot. Uninstalled and re installed Roxio, checked for updates, put my WiiU in 720p, restarted my computer and wii u, tried with another device (that worked) and am getting nothing out of my WiiU.

 

I have read every thread about the Wii U and tried everything. Still with no avail. The furthest I have gotten is my TV says "Mode not supported. The resolution is not supported on this TV"

 

Please help. I have been trying at this for days.

[Jim_Hardin 417]

'...another device (that worked)'

 

'...and tried everything'

 

Not knowing what the other device was - how you are hooked up - or what everything is???

 

You can see that some will be reluctant to try to post something for you

[Merum 0]

The other devices I tried were my computer and my Xbox 360.

 

I have it set up exactly like the picture in the instructions. I have the HDMI from the WiiU into HDPro into the TV. And the USB from the HDPro into the computer.

[ogdens 85]

If it works ok with the 360 then the Roxio is not the problem.

 

Did you try a different resolution setting in the WII U?.

 

In the resolution settings is there anything that says Automatic, if so turn it off.

[Merum 0]

I tried it in every setting. The only time it shows up on the TV is when Im in 420p.

[Jim_Hardin 417]

So your problem is the TV and all else is working?

 

Roxio adds HDCP code and it looks as though your TV is not complaint with that...

[Merum 0]

I wasn't aware that was a possibility... Would that affect it differently depending on which setting I have it on? It still works on 420p but nothing else.

[Jim_Hardin 417]

NO.

 

HDMI to TV comes from RGC, nothing is changing that...

 

FIRST - I would test and confirm that theory.

 

A different TV

Component Output from RGC to TV (assumes it can do that)

HDMI to DVI-D (only if it can do that and as a Last Resort as this can introduce even more issues)

An HDMI splitter BEFORE the RGC (one to RGC, one to TV)

 

Let us know what you find