Toast 12 Will Not Recognize .disc Files Created By Earlier Version

[JB Tipton]

I spent a lot of time creating .disc files for an earlier version of Toast. Now with Toast 12, these files ARE NOT RECOGNIZED. When you try to open them you just get a blank window. WTF???

 

Also the "feedback" option provided in the Help menu in Toast 12 is a BAD JOKE. It DOES NOT give you any way to submit feedback. It just take you to the generic support page. Nice going, guys. You can honestly say that "nobody has complained" because you have sabotaged the means by which any complaint could be submitted.

[tsantee]

I suggest installing the earlier version of Toast so those .disc files can be read.

[JB Tipton]

That's your solution??? To downgrade to an earlier version???? Why did I just spend almost $100 for an application that WON'T RECOGNIZE FILES CREATED BY AN EARLIER VERSION???? This is a serious bug in this software. I don't own Toast 10 or 11. Unless you're willing to send me one for free I'm going to have to SPEND MORE MONEY to buy one of these if I want to open my files.

[tsantee]

What Toast writes to and reads from the .disc file probably has changed since the version you used to create your .disc files. Roxio didn't apparently include a translator in the app so that the earlier files aren't converted when opened in the newer version. My guess is a newer .disc file can't be read by the older Toast, either. You can have multiple versions of Toast on your Mac at the same time. That's the only way I can think of to accomplish what you need. It's not my fault.