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Not Reading Installation Cd/software Not Downloading


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I bought an Easy to DVD 3 Plus pack from a big chain store in Australia. Went home to install the software and find that my DVD player isn't recognising the DVD for installation, appears nothing is on the disc. I registered my product, then came here to install the software online and first is says that Roxio Creator 2010 is not installed so Easy DVD software wont work, go to install Roxio Creator 2010 and is says the exact same message "Roxio Creator 2010 is not installed". What else can I do??

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