Game Cap Pro Worked For One Day And Never Worked Again

[dewbz]

So around december of 2014 i got a roxio game cap pro hd and i set it up on my ps3 and it worked nearly perfectly, with the exception of a couple of faint lines going up and down at the bottom of the screen, barely noticable so i didnt mind. then when i tried to use it again, i got the red no signal, i tried getting support but i got frustrated with it and gave up, NOW i got a hip new ps4 and now i get the green no signal, this roxio was in storage for a bit and the usb i am using is not the original for it was too short.

 

i have the roxio set up by hdmi, but the hdmi notification light is not turning on but the ypbpr did light up when i had ypbpr hooked up to it but i haven't tried actually recording ypbpr, so what i get is a tv saying no signal and a game capture software saying no signal and even a roxio game cap saying no signal (or something in the means) im also unable to choose or change any settings in my software.

 

I also get a notification saying i have to install/download the TRANSCODER driver but it cant find it in the disc

 

heres what my screen looks like

[Jim_Hardin]

You did not install it right! You plugged in the RGC BEFORE you installed the software

 

Now Windows is locked into thinking that the Transcoder is always to be use with the RGC (it does pay to follow instructions)

 

First thing you need to do is with the RGC plugged in, DELETE the Transcoder in the Device Manager.

 

Unplug the RGC and reboot.

 

Now follow these instructions to the letter and all will be well

 

First thing to do is to turn off your Anti Virus, Firewalls, Registry Cleaners, etc.

 

Unplug your RGC Device and put it aside until you are completely finished.

 

Now insert your Roxio Disc.

 

Be sure you accept the offer to Check for Updates (this is for Roxio, not Windows)

 

When you reach the screen where

Repair

is offered, choose that!

 

When the Repair competes, turn your AV & Firewall back on and reboot.

[dewbz]

my roxio software was long already istalled on this computer but i had to do a repair because the actual record software went missing

i'll try this out and i hope it works

[dewbz]

i followed these instructions and it still says transcoder is not installed

[Jim_Hardin]

Post screen caps of both your message as well as your Device Manager

[dewbz]

well hold on now!

i re-did these steps, but instead of asking me to repair it said i already had roxio so it would uninstall before re-installing it, that fix the transcoder problem, but now when i hook up the rgc its fine, until i put hdmi cords into it, then my computer says it is not recognized and it malfunction or something

[dewbz]

ok, so it was the usb cord, after i used the old one and redid the steps it works now

[Jim_Hardin]

Great!!!

 

It doesn't get any better than Working