Loading Capture Forever?

[Dye]

Whenever i try to capture it never loads? i have the correct set up for my Xbox one but maybe its something wrong with the program or computer? What im talking about is the thing on the left loads forever and i can not see a preview or change resolution or anything. im hooked up to a monitor and i can see the xbox but the program never loads.

[Jim_Hardin]

Windows Media Player 11 or more must be installed!

[Dye]

I just checked and it is already installed?

[Jim_Hardin]

Then you get to run a proper repair

 

First thing to do is to turn off your Anti Virus, Firewalls, Registry Cleaners, etc.

 

Unplug your RGC Device and put it aside until you are completely finished.

 

Now insert your Roxio Disc.

 

Be sure you accept the offer to Check for Updates (this is for Roxio, not Windows)

 

When you reach the screen where

Repair

is offered, choose that!

 

When the Repair competes, turn your AV & Firewall back on and reboot.

[Dye]

I Tried Multiple times and it still didn't work

[Jim_Hardin]

Then there is something wrong with your PC/Settings.

 

Get an update for your Video Software/Drivers. It usually allows for REMOVAL, Choose That!

 

After it is done, reboot and run it again to install the driver and software. Don't Touch any setting in there!