Jump to content
  • Who's Online   0 Members, 0 Anonymous, 9 Guests (See full list)

    • There are no registered users currently online
  • 0

Certificate File Is Missing Or Has Been Corrupted


juno
 Share

Question

I get this message when I want to get into Photo Suite or VideoWave, etc. followed by: Please re-install it.

First I uninstalled Creator 11, then reinstalled it (in Windows8.1). That did not change anything.

Then I noticed that the following files were missing in Program Files(x86) - Common Files - Roxio Shared : 9.0 and 12.0.

So I copied these two files from my Window7 computer and pasted them into the Window8.1 computer.

But that did not work.

Then I downloaded the update of Service Pack 1, but that did not work either.

Can anybody help ?

Link to comment
Share on other sites

4 answers to this question

Recommended Posts

  • 0

I get this message when I want to get into Photo Suite or VideoWave, etc. followed by: Please re-install it.

First I uninstalled Creator 11, then reinstalled it (in Windows8.1). That did not change anything.

Then I noticed that the following files were missing in Program Files(x86) - Common Files - Roxio Shared : 9.0 and 12.0.

So I copied these two files from my Window7 computer and pasted them into the Window8.1 computer.

But that did not work.

Then I downloaded the update of Service Pack 1, but that did not work either.

Can anybody help ?

 

What happened when you ran the fix, by Sonic Boom, in the pinned messages above your thread?

Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Answer this question...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

Loading...
 Share

×
×
  • Create New...