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Can't Get Any Help


Artpayne
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Hi All,

 

This is a last ditch attempt for some assistance from the people at Roxio.

 

For many years I have used Creator 7 but, after moving on to Windows 8.1 this is no longer compatible.

 

Some weeks ago I bought Easy CD and DVD Burning from the Roxio on-line store and started the download. 24 hours later it stopped and would not resume.

 

I have had many further attempts with the same result; a few hundred mb and then stop.

 

I can accept that there may be problems but I have sent three emails asking for assistance and not a single reply - very frustrating.

 

I have asked for a CD copy to be sent to me - no reply.

 

Tell me folks, what is to be done???

 

Any suggestions?

 

Incidentally, my system and all comms are working fine in every other instance.

 

Regards

 

Art

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