Jump to content
  • Who's Online   0 Members, 0 Anonymous, 14 Guests (See full list)

    • There are no registered users currently online
  • 0

Mydvd Video Lab Hd Freezes


hoopty
 Share

Question

I just bought MY DVD VideoLAb HD and when trying to create a DVD or disc image it always freezes at 96%. I am obviously not the only one having issues since a web search shows many users having freezes at 96%. I should not have to use any other programs to create, burn, or make DVD menus.

 

Is this something that can be fixed immediately or can I get my money back? I have not had great experiences with Roxio in the past as they dropped product support in favor of releasing a new version.

 

I can supply any info you need. Windows 7 Ultimate SP1 running on AMD quad core. 4GB memory.

Link to comment
Share on other sites

4 answers to this question

Recommended Posts

  • 0

I just bought MY DVD VideoLAb HD and when trying to create a DVD or disc image it always freezes at 96%. I am obviously not the only one having issues since a web search shows many users having freezes at 96%. I should not have to use any other programs to create, burn, or make DVD menus.

 

Is this something that can be fixed immediately or can I get my money back? I have not had great experiences with Roxio in the past as they dropped product support in favor of releasing a new version.

 

I can supply any info you need. Windows 7 Ultimate SP1 running on AMD quad core. 4GB memory.

 

If you just purchased it, and you purchased it from Roxio, get your money back.

Link to comment
Share on other sites

  • 0

While you say "sometimes" this is 100% of the time. Are there plans to fix this or dump support for this product?

 

If you are getting this 100% of the time, what tweaks to the menu(s) are you making? What music.?

 

What computer do you have. Please provide this information (link).

 

Are all you resources (images/videos/music) on the system drive?

 

Without a lot more information from you, it will be very difficult to troubleshoot the problem. It is not a bug because not everyone experiences it

 

Note that this is a users group and NOT support. Support will cost you $$.

Edited by sknis
Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Answer this question...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

Loading...
 Share

×
×
  • Create New...