Background Buzzing Noise

[brodiecantskate]

Hi there. I received my Game Capture HD Pro today and it's providing a great picture so far however I am also receiving an annoying buzzing noise in the background. I have tried swapping cables around and have even recorded footage of my Laptop using it which also has the background noise. It's a similar sound to feedback given from guitar amps, etc.

 

 

I am running the capture card from an Xbox 360 into a regular LCD TV via two HDMI cables. I am also using the provided USB cable running into my Toshiba Laptop and the provided Roxio Game Capture program to record.

 

 

Here's an example of the noise I am getting when recording. I can hear the noise too coming from my TV/Laptop when I'm running my Xbox which I never hear when I am normally playing.

 

 

Also I'm not sure if there's any relation between the two but I was recording Black Ops 2 footage earlier and there was a 2 second delay between the picture and audio.

 

 

Thanks for any help I'd really appreciate it if you had any solutions.

[brodiecantskate]

Thanks for the quick reply. (I live in England so I apologise for any delay due to time differences)

 

I agree, in the video there is not much of a buzz however listening to the audio recorded on the actual recordings, etc, it is much more prominent. I have tried changing USB ports and even using a different USB cable but the buzz has not changed.

 

I understand what you're talking about with the picture and audio display but I didn't realise it didn't happen in this video, it happened in a video of game play I had recorded but I'll cross that bridge when I get to it. One issue at a time haha.

 

So I still have the electronic buzz as you described after swapping around ports, etc. I hope this helps solve the issue.

[d_deweywright]

I'm hoping someone else jumps in here as that's about all I've got for things to try.

[brodiecantskate]

It's okay, thanks for you help anyway! I should receive my support code through the mail soon so I can contact the official support team. Thanks again

[Jim_Hardin]

Electrical noise can often be a grounding issue...

 

Since it is a laptop, it is portable

 

I would first try plugging everything into a different circuit in your home...

 

Then I would take RGC and Lap to a friends house and try capturing something there - anything with Component output will do.

 

One other thought. What recording levels are you using in the RGC?

 

Do you change them during the Edit portion?

[d_deweywright]

Alright, I took a listen to the video you posted, and I had to turn all of the volumes on my system all the way up to hear the "buzzing" you mention. I had to work hard to hear it at all. And it's not feedback, it's an electronic buzz, quite a different thing.

 

But, that aside, I suspect it's being induced from the USB connection. I would suggest trying a different USB port on the laptop to see if that makes any difference, and possibly a different USB cable.

 

If you're looking at your Game Capture preview screen, the video and audio there should both be delayed by a couple seconds from your actual game play. That's normal. But, they should both be delayed by the same amount. If you happened to be looking at your TV, and listening to the output of the laptop through the Game Capture device, that would be confusing. If there's an actual delay between the video and audio as you capture, I haven't heard that problem. And watching/listening to your Youtube video, those were quite in sync.