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Vhs To Dvd 3 Glitchy As Hell


Archie Bunker

Question

The main problem is that for some reason the software has stopped recognizing the signal from my VCR. It is not a problem with my cables or video recorder. It will receive a signal for a few seconds and then cut out. Sometimes it receives a signal until I hit record and then loses it. It has gotten so bad recently that I can no longer use this product.

 

Other problems include the VHS tape running perfectly, but the video somehow freezes, indicates that it's still recording, but actually stopped recording at the time of the freeze. Like I said, the VCR, tape, and cables are fine.

 

I am fed up with this product. How can I get a refund? It's a defective piece of software that was released before it was made to work correctly.

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2 answers to this question

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Contact Roxio (link) if you're within the return refund window.

 

The VHS capture device does require a good strong video signal to be able to capture properly. If you have another VCR to try, it may be worth your time to do that in case that unit puts out a better signal. (Yes, even if you're able to see the picture on your TV without any problem.)

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A quick test to see if the trouble is your tape/VHS player is use a DVD player as your source. DVD players have a better signal quality and should quickly prove if the trouble is in your tape or the Roxio software/hardware.

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