Jump to content
  • Who's Online   0 Members, 0 Anonymous, 8 Guests (See full list)

    • There are no registered users currently online
  • 0

Will Not Install On Windows 8.1


BobC12151
 Share

Question

8 answers to this question

Recommended Posts

  • 0

Please post the information on your computer -dxdiag.exe. Follow these instructions carefully. If no one comes back and suggests issues with your computer ---- take it back to where you bought it based on a corrupted disc. Most reputable stores will exchange it for a new one. If you bought it elsewhere, good luck.

Link to comment
Share on other sites

  • 0

Many people on other sites have had issues with the latest drivers for their video card. See if you can get one from late last year. See if that helps.

 

I don't have that program installed at the moment. In the DVD program, see if there is an option to use software rendering rather than hardware. As I said, I don;t have that program installed so I'm not sure.

 

Take it back and tell them that the discs are bad. Most places will exchange the box for a new one.

 

Note: At the bottom of the dxdiag.exe file, did you notice how many errors are shown? One or more of those many contribute to the problem. You should fix your operating system errors first. I don;pt know if a Windows repair will work or if you need to fix each individually from the Windows KB articles. If not works and you only have a few programs, you might , as a last resort, reformat and reinstall Windows.

Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Answer this question...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

Loading...
 Share

×
×
  • Create New...