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Error Msg D3Dx9_33.dll Is Missing And The Program Can't Start


OysterBayJay

Question

Purchased and downloaded Easy CD/DVD Burner. Nothinbg else on my computer gives me this message. I've downloaded Microsoft Windows DX updates and done everything I've been told to do. NOTHING gets me around this. One online support service said it could repair the problem for $250!! I didn't even respond to those creeps. So what is happening here and how do I get Roxio working? I'm close to demanding my money back and deleting Roxio. :angry:

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Do so since there is no such thing as Easy CD/DVD Burner.

 

By the way, that IS a Windows error message related to DirectX (http://www.microsoft...ails.aspx?id=35)

 

From Roxio Kb

 

Resolution: The error is usually caused by corrupted DirectX installation and can be fixed by reinstalling DirectX by visiting the Microsoft page below.

http://www.microsoft.com/en-us/download/details.aspx?id=35

Note: when installing DirectX, please temporarily disable your anti-virus or firewall program and re-enable them after the installation is complete.

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