Jump to content
  • Who's Online   0 Members, 0 Anonymous, 8 Guests (See full list)

    There are no registered users currently online

  • 0
dxg

Cd Key/serial Number Not Accepted -Can't Type

Question

Trying to install the XP version on an XP machine. When it gets to the dialog box with Name, Organization and Serial Number, it gets stuck. I can type a name and organization just fine, but typing in the 4 boxes for the serial number doesn't do anything. You literally cannot type anything. You can use the mouse to put the cursor in any of the 4 boxes, but you can't type.

 

I do have the installation CD in and the USB dongle plugged in. Any help/suggestions?

Thanks

Share this post


Link to post
Share on other sites

5 answers to this question

Recommended Posts

  • 0

What is the "XP version"???

 

Reboot your PC and try it with the numbers above the keyboard as well as the numeric keypad.

 

If it asks to check for updates during the install, do so.

Share this post


Link to post
Share on other sites
  • 0

Thanks Jim. Sorry, actually on the front of the booklet it actually says Vista and XP. So probably made before Windows7.

I will try to reboot.

Share this post


Link to post
Share on other sites
  • 0

Thanks Jim. Sorry, actually on the front of the booklet it actually says Vista and XP. So probably made before Windows7.

I will try to reboot.

 

What version of XP do you have installed on your computer?.

 

https://support.micr...en-us/kb/310104

Share this post


Link to post
Share on other sites
  • 0

Yes, rebooting the computer solved the problem. Not sure why. Thanks again Jim. The XP is the last version issued, I believe SP3.

Edited by dxg

Share this post


Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now

×