Unable To Re-Install Split From A Year Old Topic.

[ybboB]

It's been right at a year since you guys were here, but I will ask my question any way and maybe you'll see it and can reply.

I have a creator 2011 disc. It worked fine on my OLD hard drive. I recently had to put in a new hard drive (same as old, win 7) but i can not get it to install. I get, after a few normal installation messages, that it can not be installed. Any suggestions? Thanks, Bobby

[Jim_Hardin]

Those 'messages' probably contain the answers we need to help you

 

What do they say?

[ybboB]

Error

"This operating sys. does not meet the min. requirements for Roxio Creator 2011.

This product will not be installed.

 

Microsoft Win. XP SP2 (64-bit)

" " XP SP3 (32-bit)

" Vista SP2 (32\64-bit)

" Win. 7 Home Premium, Pro., or ultimate

 

I have Win. 7 so this should install. Possibly 1 minor something or a rather isn't calibrated correctly with new hard drive?

[Jim_Hardin]

...

Possibly 1 minor something or a rather isn't calibrated correctly with new hard drive?

 

Did you just make that up?

 

Try it this way (Add Nothing! - Skip Nothing!)

 

Download and install the

Revo

Uninstaller. Then run it in

Moderate Mode

to remove any traces of Roxio.

 

Create a New User Account with Administrator Privileges.

 

Turn OFF any A/V & Firewall.

 

Reboot and log on to that new account.

 

Copy your entire disc to a new folder on your HDD.

 

In that new folder, right click on Setup.exe and select Properties.

 

Under the Compatibility tab, make sure

nothing

is checked!

 

Right click Setup.exe and select Open.

 

Use the Default Locations!

 

When the Install competes, turn your AV & Firewall back on and reboot.