Jump to content
  • Who's Online   0 Members, 0 Anonymous, 21 Guests (See full list)

    There are no registered users currently online

  • 0

Microsoft Visual C++ Runtime Library Error




I have noticed that just the past two days, after I updated my computer and the software, my Roxio Capture HD Pro will only capture until 50 minutes and then I am hit with this message:


Runtime Error!


Program: ... Game Capture HD PRO\Media Import\MediaCaptureGame1X.exe


This application requested the Runtime to terminate it in an unusual way.

Please contact the application's support team for more information.


This message will show up after the capture. I was trying to look for the same problems on the forums, but only found it when it was trying to go from the main screen to the capture.


After the message shows up I get the message that Roxio Media has stopped working and I have to close the program.


I have tried bcdedit in the command. I have (I believe) installed everything back up to date. My computer and the software. I was just wondering if there were any different ideas out there.


Thank you for you time and support.


Computer specs are as follows:


Processor: AMd FX™- 4130 Quad-Core Processor 3.80 GHz

Installed Memory (RAM): 8.00 GB

System type: 64-bit Operating System

Windows 7

Edited by StevenCharles

Share this post

Link to post
Share on other sites

5 answers to this question

Recommended Posts

  • 0

IF you suspect it is the program, reinstall the SP2.


I suspect it is a Heat issue with your PC or possibly with the RGC device.

Share this post

Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now