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StevenCharles

Microsoft Visual C++ Runtime Library Error

Question

Hi,

 

I have noticed that just the past two days, after I updated my computer and the software, my Roxio Capture HD Pro will only capture until 50 minutes and then I am hit with this message:

 

Runtime Error!

 

Program: ... Game Capture HD PRO\Media Import\MediaCaptureGame1X.exe

 

This application requested the Runtime to terminate it in an unusual way.

Please contact the application's support team for more information.

 

This message will show up after the capture. I was trying to look for the same problems on the forums, but only found it when it was trying to go from the main screen to the capture.

 

After the message shows up I get the message that Roxio Media has stopped working and I have to close the program.

 

I have tried bcdedit in the command. I have (I believe) installed everything back up to date. My computer and the software. I was just wondering if there were any different ideas out there.

 

Thank you for you time and support.

 

Computer specs are as follows:

 

Processor: AMd FX™- 4130 Quad-Core Processor 3.80 GHz

Installed Memory (RAM): 8.00 GB

System type: 64-bit Operating System

Windows 7

Edited by StevenCharles

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5 answers to this question

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IF you suspect it is the program, reinstall the SP2.

 

I suspect it is a Heat issue with your PC or possibly with the RGC device.

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