yousef Posted April 6, 2015 Report Share Posted April 6, 2015 hi guys please help me first sorry for bad language i am not english i have roxio game capture hd pro and i record clearly but when i update the new software i got my recording screen zoom in, in left corner of my ps4 screen , i am only can see the left corner and i can only record that zoom please help me and thank you Quote Link to comment Share on other sites More sharing options...
0 Jim_Hardin Posted April 7, 2015 Report Share Posted April 7, 2015 You English is fine, far better than my Arabic Did this work OK before the update? If it did you could just uninstall and re-install without going to the SP2... Quote Link to comment Share on other sites More sharing options...
0 yousef Posted April 7, 2015 Author Report Share Posted April 7, 2015 You English is fine, far better than my Arabic Did this work OK before the update? If it did you could just uninstall and re-install without going to the SP2... i will teach you arabic if you want lol i did uninstall and re-install but it is not work it is give me a zoom in the screen about Did this work OK before the update? yeah it is ok and work very well , but when i update the software Quote Link to comment Share on other sites More sharing options...
0 Jim_Hardin Posted April 7, 2015 Report Share Posted April 7, 2015 2 things I note in your Picture is the red No Signal... and that you have done the SP2 update. When you lose signal, the Preview Screen will often "coast" along with the last image it had. To get it back, I try to cycle from HDMI to Component and back to HDMI first. If that doesn't work, I close Capture and start it again. Quote Link to comment Share on other sites More sharing options...
0 yousef Posted April 8, 2015 Author Report Share Posted April 8, 2015 2 things I note in your Picture is the red No Signal... and that you have done the SP2 update. When you lose signal, the Preview Screen will often "coast" along with the last image it had. To get it back, I try to cycle from HDMI to Component and back to HDMI first. If that doesn't work, I close Capture and start it again. i dont konw what the sp2 is ? please tell me what is it ? Quote Link to comment Share on other sites More sharing options...
0 Jim_Hardin Posted April 8, 2015 Report Share Posted April 8, 2015 It is an update that is applied IF you agree to install it. the 'Pre roll' button is the clue, no other version has that. But the important part of my post in the 'No Signal' behavior Quote Link to comment Share on other sites More sharing options...
0 yousef Posted April 8, 2015 Author Report Share Posted April 8, 2015 It is an update that is applied IF you agree to install it. the 'Pre roll' button is the clue, no other version has that. But the important part of my post in the 'No Signal' behavior i did it ... I tried to cycle from HDMI to Component and back to HDMI first. and i did the close Capture and start it again. but did not work for me my problem is the screen capture zoom in left corner and cant capture it Quote Link to comment Share on other sites More sharing options...
0 Jim_Hardin Posted April 8, 2015 Report Share Posted April 8, 2015 You need to uninstall - reboot - install from your disc DO NOT apply any updates Reboot and see what it does Quote Link to comment Share on other sites More sharing options...
0 yousef Posted April 8, 2015 Author Report Share Posted April 8, 2015 You need to uninstall - reboot - install from your disc DO NOT apply any updates Reboot and see what it does yes it is works and i can capture, but it went me for the old software i want the new software because i want live streaming Quote Link to comment Share on other sites More sharing options...
0 Jim_Hardin Posted April 8, 2015 Report Share Posted April 8, 2015 OK, great! No one else has reported anything like this with the SP2 update... I don't have a game console so I cannot test it. What I have noticed, running a cable to my DVR, is that sometimes if I go from a SD channel to an HD channel (or reverse) I get the red 'No Signal'. I think this is similar to what you get. But I hope someone else can test this with a PS4 to see if it can be duplicated. Quote Link to comment Share on other sites More sharing options...
0 yousef Posted April 8, 2015 Author Report Share Posted April 8, 2015 OK, great! No one else has reported anything like this with the SP2 update... I don't have a game console so I cannot test it. What I have noticed, running a cable to my DVR, is that sometimes if I go from a SD channel to an HD channel (or reverse) I get the red 'No Signal'. I think this is similar to what you get. But I hope someone else can test this with a PS4 to see if it can be duplicated. anyway .... thank you man you are so helpfull if you notice of my problem you may tell me Quote Link to comment Share on other sites More sharing options...
Question
yousef
hi guys please help me
first sorry for bad language i am not english
i have roxio game capture hd pro and i record clearly
but when i update the new software i got my recording screen zoom in, in left corner of my ps4 screen , i am only can see the left corner
and i can only record that zoom
please help me and thank you
Link to comment
Share on other sites
10 answers to this question
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.