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killakazie

Need A New Product Key

Question

i bought a roxio HD pro game capture device i installed it on my old laptop and have since got a new laptop that i would like to install the roxio device on but my product key will not work does anyone know how to fix this? please help

Edited by killakazie

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what do you mean by "my product key will not work does"? Do you get any error message? You don't need a new key since your key should work just fine.

 

I have moved your post to the correct forum.

Edited by myguggi

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i installed the device on a up to date computer with the product key i have now and it worked fine but the hard drive crashed so i got a new laptop when trying to install on new laptop it tells me the product key is invalid. i have tried over and over again making sure to be case sensitive and still nothing

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Just got the GameCap card (not the HD), and tried to find a place to download software online as my netbook as no CD drive...Also the key on the disk is not accepted on Roxio site...Can anyone help?

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There is no download. You'll have to find a friend who has a system with an optical drive and have them copy it to a thumb/flash drive for you, and you can install it from there.

 

Get the software installed with the key, and then let it register for you.

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