my dvd plus

[Xwideout]

i get this error when i try to use sonic digital media?

the main screen starts, then i click to start a new dvd project and nothing ever happens, til i close out the main screen. then it gives me the errors, that a certian "memory cannot be written" and then "one cannot be read" then it gives me an error "virtual function call" r6025?

 

can any one help??

[Kevin J]

This could be a number of things including a software conflict, hardware issue in which the software never finds an applicable drive on launch, or a general software corruption/error.

 

If you have the software installer, the most painless way to solve this is probably to reinstall. I'd highly suggest performing a clean install, which includes deleting folders in Program Files/Common Files and the appropriate Roxio/Sonic folders in the registry (HKEY_LOCAL_MACHINE/Software/Roxio / HKEY_CURRENT_USER/Software/Roxio)

 

If you still have issues you may want to disable startup options in Start, run, type msconfig, enter.