My Own Topic - Split!

[rosssmiller]

I'd just like to chime in that I'm having this exact same problem, trying to run a PS4 feed (with HDCP turned off) through Roxio, and then capturing the Preview screen to broadcast through OBS. It sounds like the Roxio-to-OBS situation is the issue, although I didn't have any trouble doing the same thing with my Xbox 360.

 

I'd also like to just get something off my chest here: I'm extremely disappointed and frustrated with this product and Roxio's insistence that it only be used with its own proprietary software. It would be fine if the Roxio software was any good, but it's as bare-bones as it gets. If you actually want to have a Twitch presence and control your broadcast, or even add a webcam feed, it's impossible with the Roxio software alone. Would it be too much to release a device driver that allowed it to be used as a standard video capture? As it is, this device is next to useless for me, and I strongly regret purchasing it.

[rosssmiller]

Alright, I fixed the issue. If your preview image is just purple, or transparent to a feed placed behind it, try going to "help" in Roxio and checking for updates. Yes, it's a super-obvious step, but Roxio never prompted me to update or suggested that there might be updates, so I just came across it myself. Download and install SP 2.0, and that will (hopefully) fix the issue. It worked for me, anyway.

[d_deweywright]

Rossmiller, this is a users board, so "we" aren't Roxio, just users like yourself. Under the Help button on the main screen, you'll find an option for, "Provide Feedback to Roxio." Use that to send your requests, likes, and dislikes to Roxio.