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Can't Reinstall Creator Nxt Pro


I had NXT Pro installed on my computer but I uninstalled it after purchasing Pinnacle Studio 17.5. I have some old VHS tapes to record to my hard drive so I uninstalled the Pinnacle program to reinstall Roxio Creator NXT Pro. I have a Roxio Capture Device and it works better with the Roxio program. I have now tried 15 times to install NXT Pro but the program install disappears when I get to Ready To Install. I have had the key reset once and I now have three more times to go before it locks out. I have tried every suggestion found in this forum even trying to install in Safe Mode. Nothing has worked.

I would appreciate any suggestions to help with this problem.

I am using Dell Studio Desktop running Windows 7 Professional Edition with 16 GB RAM.

Thanks for any help or suggestions.



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Apply for a reset NOW!

(there was never any need to uninstall the similar programs in the first place)


This is extensive, but it what I suggest...

(Add Nothing! - Skip Nothing!)


Unplug your Roxio Capture Device and put it aside until you are completely finished.

Download and install the
Uninstaller. Then run it in
Moderate Mode
to remove any traces of Roxio.


Create a New User Account with Administrator Privileges.


Turn OFF any A/V & Firewall.


Reboot and log on to that new account.


Copy your entire disc to a new folder on your HDD.


In that new folder, right click on Setup.exe and select Properties.


Under the Compatibility tab, make sure
is checked!


Right click Setup.exe and select Open.

Allow it to Check for Updates (this is for Roxio not Windows)


Use the Default Locations!


When the Install completes, turn your AV & Firewall back on and reboot.


Of course it is normally not this difficult but sometimes these things happen ;)

Edited by Jim_Hardin

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The other question would be, why not leave them both installed? Just because I have two (or three, or four) programs for editing audio, I don't uninstall one when I want to run the other. The same with editing pictures or video.

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