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joed195818

Installed But Will Not Open

Question

purchased easy vhs to dvd plus from Roxio it loaded but when I double click I get a blank screen except for discover Roxio creator nxt 3 and save. customer support sucks. any help? yes I removed and reinstalled.

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Probably your PC but let's approach it 2 ways...

 

First is to try a proper repair and if that does not work report your PC specs.

 

First thing to do is to turn off your Anti Virus, Firewalls, Registry Cleaners, etc.

 

Unplug your Roxio Capture Device and put it aside until you are completely finished.

 

Now insert your Roxio Disc.

 

When you reach the screen where
Repair
is offered, choose that!

 

When the Repair completes, turn your AV & Firewall back on and reboot.

 

If it persists, follow the instructions HERE so we can look over your PC specs -_-

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Also make sure that your Windows font are set to 96 dpi (100%).

Edited by sknis

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