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Roxio Usb Cable Question


Adam McGill
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I recently purchased the Roxio Game Capture HD Pro and I am not impressed with the hookup on the hardware device itself. The HDMI cords plug in nicely and are not loose. But the cord that goes from the Roxio device to the pc I am not impressed with. It seems to come loose from time to time from the Roxio device I have to unplug and plug back in to work. Is the cord supposed to plug in all the way on the device?

 

I created a support case but I am not getting anywhere to a point I send a response and get a cut and paste response.

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