biggus77 Posted June 3, 2015 Report Share Posted June 3, 2015 I had to restore my laptop to factory settings. I went to reinstall it and i cant find my case or sleeve the product came in. Any idea how to fix this problem? I didn't register it neither. This product is useless without it. Thank you for your time in advance. Link to comment Share on other sites More sharing options...
d_deweywright Posted June 3, 2015 Report Share Posted June 3, 2015 Unfortunately, with no case, sleeve, and not registering it, you're probably out of luck. Do you have the CD? It's pretty important to hang onto all of the info that comes with the things you buy. Do you have any proof of purchasing the product from Roxio? If you have some sort of proof of purchase (paper or e-mail receipt) you may be able to get some help. This doesn't help you now, but I always try to write any installation "keys" or serial numbers on the disc that comes with products. Link to comment Share on other sites More sharing options...
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