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Roxio Burn Icon Shows A Closed Padlock


camelot39
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Hi all,

 

When I insert a data disc the icon has a closed padlock on it. The title of the disc is shown but I cannot get the disc to run.

 

On Windows 7 Pro with Roxio NXT Pro.

 

Any reason why the padlock is there, please and how do I get rid of it.?

 

Ken

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Your subject says that the "Burn Icon Shows a Closed Padlock." And you say you're inserting a data disc, and the title shows up but you "cannot get the disc to run."

 

Not sure exactly what you're trying to do. Are you trying to burn more files to a disc that already has files on it? If so, then it sounds like the disc is closed and cannot be added to.

 

But then you say, you "cannot get the disc to run." What do you mean by "run"? Are you trying to install something from the disc? Or is it really a video disc that you're trying to play?

 

Can you please give us some clarification about exactly what you're trying to do?

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