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Roxio Game Capture Hd Pro Software Won't Update To 2.1


Whenever I try to update my software for my game capture HD pro it gives me an error message. I've attached a screenshot. I'm really confused what I'm supposed to do. Repairing the program through "programs and features" on my computer didn't work either. In fact, it gave me the same message when I tried to repair it.post-126444-0-25014000-1433746601_thumb.png

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Well...... :glare:


It is going to take a removal and reinstall using these steps:


Unplug your RGC Device and put it aside until you are completely finished.


Download and install the
Uninstaller. Then run it in
Moderate Mode
to remove any traces of Roxio.


Then turn off your Anti Virus, Firewalls, Registry Cleaners, etc.


Now insert your Roxio Disc.


When the Install completes, turn your AV & Firewall back on and reboot.


When you reboot, you should be able to run the SP2.1 OK. - (it should be in your Download Folder as LS_Update_1.18.27.10_.exe) ;)

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