Creator 2012 Will No Longer Retrieve Album And Track Data

[frank2b]

I am running Creator 2012 on Windows XP. Creator will no longer retrieve album and track information when a CD is inserted.

 

Retrieval works OK with iTunes but not Creator 2012.

 

I can not find any setting in the Creator menu to re-enable this feature.

 

Reinstallation of Creator 2012 did not fix the problem.

 

I would appreciate any help.

 

Thanks

[cdanteek]

Could you tell us exactly what application your using in C2012 that isn't working?

[frank2b]

I am using the Rip for Cd's (Import/Rip). The Cd is read but only displays track number. Album and Track information is not retrieved.

 

Thanks

[cdanteek]

CDDB is working!

 

What is the name of the CD your ripping?

 

 

 

[frank2b]

The Best Of Broadway The Late 40's

 

iTunes is able to find the album and track information OK but Creator doesn't even try

[cdanteek]

The Best Of Broadway The Late 40's

 

iTunes is able to find the album and track information OK but Creator doesn't even try

 

CDDB might not have it?

 

I don't do 'i' anything so I do know what Apple uses for a look up service.

[frank2b]

When I ripped the first Cd of the set of 4, Creator retireved the Album and track information OK. Now when I insert ANY disk (including the one for which it found the information before) there is no information retrieved - and there are no error messages. It seems like the sofware is not trying to access the online database.