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[Build 140B36A] Roxio Video Copy And Convert Crashes When Converting From A Dvd


Julian@auburn

Question

I use Roxio Video Copy and Convert to rip movies all the time, and then I run into this problem. As soon as I start converting the video, the program crashes. Windows pops up a message saying that the software has stopped working. I am using Windows 8. I have this issue with any movie that I try to convert, but only with DVDs. The issue will happen when converting to any format. I use the Visual Studio Debugger and get exit code 5652. I start debugging and get this exception: "Unhandled exception at 0x12081D3A (VideoCompositing.ax) in VideoConvert14.exe: 0xC00000FD: Stack overflow (parameters: 0x00000001, 0x0F9B2FFC)." I break here. I could really use help!

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Try a proper repair!

First thing to do is to turn off your Anti Virus, Firewalls, Registry Cleaners, etc.

Now insert your Roxio Disc.

Be sure you accept the offer to Check for Updates (this is for Roxio, not Windows)

When you reach the screen where Repair is offered, choose that!

When the Repair completes, turn your AV & Firewall back on and reboot.

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I use Roxio Video Copy and Convert to rip movies all the time, and then I run into this problem. As soon as I start converting the video, the program crashes. Windows pops up a message saying that the software has stopped working. I am using Windows 8. I have this issue with any movie that I try to convert, but only with DVDs. The issue will happen when converting to any format. I use the Visual Studio Debugger and get exit code 5652. I start debugging and get this exception: "Unhandled exception at 0x12081D3A (VideoCompositing.ax) in VideoConvert14.exe: 0xC00000FD: Stack overflow (parameters: 0x00000001, 0x0F9B2FFC)." I break here. I could really use help!

 

 

I hope you are not trying to rip commercial, copyrighted m DVDs since Roxio will not do it as it is illegal

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I use Roxio Video Copy and Convert to rip movies all the time, and then I run into this problem.

So what did you change between when Video Copy and Convert was working, and when you ran into that problem?

 

Version 140B36A is the same as in Creator NXT, so if you were using it all the time and it was working, what changed?

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So you have been using this version of Video Copy and Convert under Windows 8 "all the time" to rip home videos from your school and it was working okay, but now when you do the same thing you run into this problem?

 

Something must have changed. You need to work out as near as you can the date this started and note it down somewhere.

Then try to work out what may have changed in your computer between your last successful rip and when this problem started.

 

First thing, your source of video. Look at the last successful rip you did. Can you repeat that rip? If you can, there may be something different about the home video you're trying to rip this time.

 

If you can no longer rip videos that you have ripped in the past, then do that repair install that Jim suggested in post #2 to repair anything that has broken in the Roxio software.

 

If that doesn't help, go through anything you may have installed between the date of your last success and your first failure, including Windows Updates, and see if there's anything there which may have stopped this software from working.

 

If none of the above things work despite you putting the proper time and effort into them, I'd suggest you completely uninstall the Roxio software with a standard uninstall, then remove any fragments and remainders with the Revo uninstaller set on 'moderate' mode, then reinstall the Roxio software.

 

 

Regards,

Brendon

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