TheMissingLink5 Posted July 2, 2015 Report Share Posted July 2, 2015 I was trying to setup my Roxio Game Capture Pro HD, and the software is getting the signal, but the TV is not. I've tried new cables, what's going on? Link to comment Share on other sites More sharing options...
Jim_Hardin Posted July 3, 2015 Report Share Posted July 3, 2015 But how does the PS4 work fine with my TV then when HDCP is enabled then? Isn't that in fact sending an HDCP signal as well? You are not going to be able to 'out-think this'... TEST! Link to comment Share on other sites More sharing options...
d_deweywright Posted July 3, 2015 Report Share Posted July 3, 2015 But how does the PS4 work fine with my TV then when HDCP is enabled then? Isn't that in fact sending an HDCP signal as well? Yes, it should be, you're right. From what I've read about HDCP, it can be "device specific". That is, a particular device can essentially be "blocked." So, I'd fiddle with it a bit more, and if you still can't get a signal on your TV from the RGC HD Pro, then you may need to get an HDMI splitter, and put that between your PS4 and the RGC HD Pro, with one signal then going to the RGC HD Pro, and the other to your TV. Let us know how you make out. Link to comment Share on other sites More sharing options...
TheMissingLink5 Posted July 22, 2015 Author Report Share Posted July 22, 2015 Yes, it should be, you're right. From what I've read about HDCP, it can be "device specific". That is, a particular device can essentially be "blocked." So, I'd fiddle with it a bit more, and if you still can't get a signal on your TV from the RGC HD Pro, then you may need to get an HDMI splitter, and put that between your PS4 and the RGC HD Pro, with one signal then going to the RGC HD Pro, and the other to your TV. Let us know how you make out. Sorry for the late delay, got caught up with work! Got around to working with everything today, and found the problem! The HDMI cable was going bad. I plugged the cable into a HDMI splitter I borrowed, and still nothing. Went to put the cable back in the TV, and still nothing. Switch out HDMI Cable, and bam, it worked! Now I have a new problem though. I tried downloading SP2, and it keeps telling me the file is corrupt and missing files, any idea what's going on? Link to comment Share on other sites More sharing options...
TheMissingLink5 Posted July 22, 2015 Author Report Share Posted July 22, 2015 You are not going to be able to 'out-think this'... TEST! Sorry for the late delay, got caught up with work! Got around to working with everything today, and found the problem! The HDMI cable was going bad. I plugged the cable into a HDMI splitter I borrowed, and still nothing. Went to put the cable back in the TV, and still nothing. Switch out HDMI Cable, and bam, it worked! Now I have a new problem though. I tried downloading SP2, and it keeps telling me the file is corrupt and missing files, any idea what's going on? Link to comment Share on other sites More sharing options...
Jim_Hardin Posted July 22, 2015 Report Share Posted July 22, 2015 Who would have thought... Glad you got it working and thanks for posting back Link to comment Share on other sites More sharing options...
d_deweywright Posted July 2, 2015 Report Share Posted July 2, 2015 Which cables are you using, Component (Red/Green/Blue video + Red/White audio) or HDMI? Or are you using some combination of both? My quick guess is that you're at least using an HDMI cable from the Game Capture Pro HD to your TV. The Game Capture Pro HD adds HDCP (copy protection) to the HDMI signal going to the TV. It's quite possible that your TV does not support HDCP. Since you're using a PS4, you can test this out. Go into the PS4 settings and make sure the HDCP option is turned off, then connect directly to your TV with an HDMI cable. That should work. Now go into the PS4 settings and turn HDCP on. If your TV goes blank, or flickers and complains about "no signal", then you'll know that the TV doesn't support HDCP. You can not turn off the HDCP coming out of the RDC HD Pro on the HDMI cable. You could, instead, connect everything using Component cables, which should work okay. Link to comment Share on other sites More sharing options...
TheMissingLink5 Posted July 2, 2015 Author Report Share Posted July 2, 2015 I am using HDMI cables both in and out of the Game Capture Pro. My TV has run my PS4 with no problems when I had the PS4 enable HDCP. I had to disable the HDCP for the Game Capture Pro to see the signal from the PS4 however. Link to comment Share on other sites More sharing options...
Jim_Hardin Posted July 2, 2015 Report Share Posted July 2, 2015 The RGC adds in the hdcp and all your symptoms are those of a TV that is not hdcp compatible. You need to try with another monitor to prove that one way or another Link to comment Share on other sites More sharing options...
TheMissingLink5 Posted July 2, 2015 Author Report Share Posted July 2, 2015 But how does the PS4 work fine with my TV then when HDCP is enabled then? Isn't that in fact sending an HDCP signal as well? Link to comment Share on other sites More sharing options...
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TheMissingLink5
I was trying to setup my Roxio Game Capture Pro HD, and the software is getting the signal, but the TV is not. I've tried new cables, what's going on?
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