Blurry Monitor

[nicludwig]

I set up GameCap HD Pro to my PC and everything thing works fine. However, there's a little issue with the video output.

 

I have a MSI GTX970 video card and an Asus VN248H-P 23.8" monitor which gives me a clear picture but when I feed video through my GameCap device my monitor suffers from a blurred picture. I have a dual monitor set up and there is an obvious difference between the two. Is this just what happens when feeding video through the GameCap device or is there a fix?

[Jim_Hardin]

No fix and no one else has mentioned anything like that.

 

To be sure we are on the same page, HOW are you set up???

 

If you are refering to the Preview Pane of the RGC Capture software, it was never intended to be for play use.

[nicludwig]

I have the RGC USB power cord plugged into a USB port on my pc, video card connected to HDMI video input, and the monitor connected to the HDMI video output.

I am not talking about the Preview Pane. The video display on my monitor is blurry but only when it is fed through the RGC device.

[Jim_Hardin]

Thanks that is kind of what I thought you might be talking about...

 

Two variations that you need to try! One is to swap Monitors to make sure it is not just that particular monitor/rgc combination that is troublesome.

 

And the other is to use a completely different device for your RGC Input ~ a DVD or BD Player, anything with HDMI output and good quality.

 

It could be the Pass Through of the RGC or the output settings you are using and these 2 different tests will help pin that down!

 

If you have an HDMI Splitter you could try that so the RGC is bypassed - one hdmi to the RGC for recording, and the other from the splitter to the Monitor.

[nicludwig]

I tried both monitors already to make sure it wasn't just one of them. Both of them had a blurry display so its not just the one (they are the same model btw).

I just tried the HDMI output from my Xbox One and the display was better (minimal blurriness) but a little pixelated.

After that I tried my PC output with a 1080i TV and that works no problem. I also tried a third monitor (different model) and that one was blurry as well.

 

I have yet to try a HDMI splitter (going to get one tonight) but if it bypasses the RGC then that may just fix the issue. How would I set it up with a splitter? On the RGC input or output?

[Jim_Hardin]

You run your Output into the splitter.

 

Then the splitter has 2 outputs, so you run one to the RGC so you can Capture/Stream. The second output is run to the Monitor that you want to Play on in real time.

 

Keep in mind that these are animated games and their 'Quality' is based on what they were written at AND the output setting that You set the PC at...

 

However, if a game is only written at 720 X 480, NOTHING can make it better than that

 

For testing I suggest using something of known quality, like a Blue-Ray Movie or a file you can download in HQ - but check the quality after downloading.

[nicludwig]

So I finally got a HDMI splitter and tested it out. I got an interesting result. The output from the splitter to the monitor has clear picture but when I put the other output from the splitter into the RGC device the monitor goes black then comes back with the same blurry display.

 

Does the RGC device apply some sort of overlay that may distort the monitors display?

[d_deweywright]

Are you letting your Xbox auto-detect the monitor to select the output resolution? You need to manually tell your Xbox what output resolution you want because auto-detect doesn't work properly with the RGC HD Pro. It sounds like when you connect the RGC device, it's selecting a lower resolution setting. If you manually set the output to 720 or 1080 to override the auto-detect, that should help.

[nicludwig]

I'm not setting up the RGC device to my Xbox. That setup works just fine and I have already manually set the display settings.

My issue, if you've been following this thread, is that the RGC device makes my PC monitor blurry when I set it up to record my PC.

I have tried everything Jim_Hardin has suggested and nothing seems to fix the issue (even using a splitter to try and bypass the RGC device).

However is set up the RGC device to my PC, my monitor becomes blurry.

[Jim_Hardin]

Can't rule out your PC as the issue... You would need to install on another PC and see what happens?

You can also try a more through repair process:

Unplug your RGC Device and put it aside until you are completely finished.

Download and install the Revo Uninstaller. Then run it in Moderate Mode to remove any traces of Roxio.

Then turn off your Anti Virus, Firewalls, Registry Cleaners, etc.

Now insert your Roxio Disc.

Be sure you accept the offer to Check for Updates (this is for Roxio, not Windows)

When the Install completes, turn your AV & Firewall back on and reboot.

[d_deweywright]

Same suggestion... make sure your video card in your PC doesn't reset the output resolution when you connect your RGC device to the splitter.

 

After you get it all connected, and you have your blurry image, go into the video settings on your PC, and make sure it hasn't changed the resolution on that output because it's auto-detecting what's connected.

 

It's not an "overlay" or anything like that from the RGC, in this case, it has to be the output from your PC that's changing.