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Black Screen On The Monitor I Play On. Help!


Ancientbeast
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Well i have the RGC setup right, it is working fine nothing is broken, but the only problem is that i get a black screen on the monitor i play on. The status say it is ready, and on the preview screen it shows what i'm about to capture but the monitor i play on has a black screen shows nothing.

 

 

Thanks in advanced

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And if you hook up your game console (XBox? PS4? Wii?) directly to your monitor, it works fine? If so, then it's likely that your monitor doesn't support HDCP (copy protection) which the RGC HD Pro adds to the HDMI signal.

 

Two options, either switch to Component (Red/Green/Blue) video cables, or get an HDMI splitter to put between your game console and the RGC HD Pro. Then you send one signal to the RGC HD Pro, and the other to your TV, without the HDCP added.

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And if you hook up your game console (XBox? PS4? Wii?) directly to your monitor, it works fine? If so, then it's likely that your monitor doesn't support HDCP (copy protection) which the RGC HD Pro adds to the HDMI signal.

 

Two options, either switch to Component (Red/Green/Blue) video cables, or get an HDMI splitter to put between your game console and the RGC HD Pro. Then you send one signal to the RGC HD Pro, and the other to your TV, without the HDCP added.

 

Well I tried to switch monitors between the one i use for consoles and PC nothing happened showed the same results. This my theory that it is because i'm using DVI to HDMI adapter to play my console so i think that is the problem but i don't know how to fix it.

 

 

If my theory is wrong and i want to try out your solution can you help me out by suggesting me which HDMI splitter i should buy. BTW i do most of my hardware shopping on amazon.com.

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I'm assuming you mean you're using an HDMI to DVI adapter, not a DVI to HDMI adapter? (Your starting with an HDMI signal, and converting it to DVI for your monitor?) In that case, it's actually your HDMI to DVI adapter that doesn't support the HDCP signal.

 

I can't recommend any particular splitter, since I don't have or use one. This one, on Amazon, looks like it should work well based on reviews.

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I'm assuming you mean you're using an HDMI to DVI adapter, not a DVI to HDMI adapter? (Your starting with an HDMI signal, and converting it to DVI for your monitor?) In that case, it's actually your HDMI to DVI adapter that doesn't support the HDCP signal.

 

I can't recommend any particular splitter, since I don't have or use one. This one, on Amazon, looks like it should work well based on reviews.

 

 

Hey i got the hdmi splitter but it still doesn't work. Correct me If i'm doing it wrong I have put in my xbox hdmi wire into the input slot and outputted one hdmi into my monitor and outputted another hdmi wire to the RGC device and it is the same problem.

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Yes, your connections sound correct.

 

1) You still have an HDMI->DVI converter in the video signal path?

2) If you connect your Xbox output directly to your HDMI to DVI converter, that works okay?

3) If you connect your Xbox output to the HDMI Splitter, and only connect one output to your HDMI to DVI converter, (without connecting the other output) does that work?

4) If situation "3" above works, and then you connect the second output from your splitter to the RGC HD Pro, do you get anything on your monitor, or on your Game Capture preview screen?

5) If you connect your Xbox output to the HDMI Splitter, and only connect one output to your RGC HD Pro, do you get a signal on your Preview screen?

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okay the answers.

 

1. yes i do

2. yes it does

3. it doesn't work

4. situation 3 didn't work but i tried it. The monitor shows a black screen and the preview screen shows my console Note* The monitor i play on automatically powers off if their no signal but for some reason the power for the monitor stays on but their is no display. This only happens in situation 3 and 4.

5. I get a signal on my preview screen and signal is ready.

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Yes, your connections sound correct.

 

1) You still have an HDMI->DVI converter in the video signal path?

2) If you connect your Xbox output directly to your HDMI to DVI converter, that works okay?

3) If you connect your Xbox output to the HDMI Splitter, and only connect one output to your HDMI to DVI converter, (without connecting the other output) does that work?

4) If situation "3" above works, and then you connect the second output from your splitter to the RGC HD Pro, do you get anything on your monitor, or on your Game Capture preview screen?

5) If you connect your Xbox output to the HDMI Splitter, and only connect one output to your RGC HD Pro, do you get a signal on your Preview screen?

also i switched monitor but this time the monitor powers off and say no signal detected. This is for the note i gave on the answers for 3 and 4

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That may work? I really can't advise on that. You'd really need to go through the manual for your monitor to see if it will support that kind of input, or find someone who has used that style of cable to provide an HDMI input into the DVI connector of your make and model of monitor. What's the max resolution your monitor supports?

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That may work? I really can't advise on that. You'd really need to go through the manual for your monitor to see if it will support that kind of input, or find someone who has used that style of cable to provide an HDMI input into the DVI connector of your make and model of monitor. What's the max resolution your monitor supports?

okay i had that same wire lying around and about but it still didn't work. i don't have the manual for it cause it is an old monitor i had it for 5 years and i have moved places so it is probably lost in some old boxes but the link at the end of the page is the same monitor i have and it supports HDCP. So it is not the monitor it is the HDMI to DIV adapter that doesn't supports HDCP, but shouldn't the splitter i got bypass HDCP. also, i connect my xbox output into the adapter it works but when i connect the xbox output in the spliter and get another HDMI wire and route it to my monitor it doesn't work. So i don't know what the problem is here. Also the monitor i play on the resolution is 1600 X 900

 

 

http://www.cnet.com/products/hp-2009m/

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So yes, I have no good idea why, when you have the HDMI splitter in the path, you're not getting a signal on your monitor. Did you happen to try both outputs going to your HDMI to DVI converter? Or to the RGC HD Pro? I suppose it's not impossible one output is bad.

 

But failing that, yes, HDCP should not be an issue with that HDMI splitter. Do you have the output of your Xbox set to 1600x900? You haven't let it auto-detect what resolution to output, have you?

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One really good way to troubleshoot this sort of insanity is to start with a known good source!

 

I would use a VCR - DVD or BD Player for the source!

 

I would prefer something that had the same output (hdmi or component) and resolution that I want in the end BUT that isn't an absolute requirement...

 

Start with that hooked directly to your Monitor. Then move up, add the RGC Device into the mix. Then the splitter - before and after the RGC.

 

Just keep poking at it until you know what Works as well as what does Not -_-

(keep written notes - way too many variations to remember them all)

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One really good way to troubleshoot this sort of insanity is to start with a known good source!

 

I would use a VCR - DVD or BD Player for the source!

 

I would prefer something that had the same output (hdmi or component) and resolution that I want in the end BUT that isn't an absolute requirement...

 

Start with that hooked directly to your Monitor. Then move up, add the RGC Device into the mix. Then the splitter - before and after the RGC.

 

Just keep poking at it until you know what Works as well as what does Not -_-

(keep written notes - way too many variations to remember them all)

well i noticed one thing when i was trying to do it the normal way just using the RGC nothing else except the HDMI to DVI adapter instead of having digital setting show up i had HDTV setting show up which is weird cause i don't have a tv i have a monitor and because of that it doesn't show up my console on the second monitor. it gives me an option change to 1024 X 768 and when i click on that the RGC device loses signal the monitor i play on doesn't show up with anything then when i try to do it from xbox ouput straight to HDMI to DVI adapter nothing shows up then i have to reset it using black screen but luckily i remember how many click it is using my imagination where i'm at in the reset settings but when i do reset it nothing shows using the xbox ouput to HDMI to DVI adapter but when i plug it back in the RGC device it shows up on the preview screen, and i control my xbox through there with a second delay.

 

 

Here is the image i was talking about

post-126982-0-29170600-1437670983_thumb.png

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The screen cap is showing you what IS BEING SENT! to the RGC... That screen is produced by whatever you have it plugged into, not the other way around -_-

 

The HDMI to DVI adapters have always been an issue with everything :huh: Sicne there are 5 'standard' DVI connections, it is easy to have trouble.

 

post-39730-0-53085900-1437679039_thumb.jpg

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The screen cap is showing you what IS BEING SENT! to the RGC... That screen is produced by whatever you have it plugged into, not the other way around -_-

 

The HDMI to DVI adapters have always been an issue with everything :huh: Sicne there are 5 'standard' DVI connections, it is easy to have trouble.

 

attachicon.gifDVI Types.jpg

well i use dvi-d dual link

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The screen cap is showing you what IS BEING SENT! to the RGC... That screen is produced by whatever you have it plugged into, not the other way around -_-

 

The HDMI to DVI adapters have always been an issue with everything :huh: Sicne there are 5 'standard' DVI connections, it is easy to have trouble.

 

attachicon.gifDVI Types.jpg

Is there any solution for my problem cause i don't want to spend $300 on a HDTV.

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