Status: Capture Device

[brett athanas]

Hi. I used my Roxio for a while and a couple of days back when ever I plugged it in to my computer, and whenever I wanted to record something, it would say, "Status: Capture Device" now how is that? Because the device is clearly plugged in... if you're wondering, I use the xbox 360/ps3 hdmi setup. Help anyone?

[Jim_Hardin]

FIRST and most important, Red 'No Signal' = NO Valid signal is reaching the RGC Device!!!

 

Until that goes to Green 'Ready' nothing is going to work right. Make sure your Xbox is SET to a specific output and not left to any Auto setting. Try a reduced setting, like 720P.

 

Second, you are set to capture in MP4... It does not work, use M2TS and don't waste your time with mp4

[Jim_Hardin]

Guessing that is not the full message...

 

Maybe a screen cap of it would help? Posting info HERE

 

Do the images come through OK on your Preview pane and your play monitor?

 

Can you change out your cords (hdmi and usb)?

[brett athanas]

Here is what it says look at the status. This has never happened to me before.