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Install Stops At Directx9


grahamyung

Question

Advice required . Cannot complete download of ' Easy VHS to DVD' . Upload reaches' installing Direct X 9 Runtime . Tried on two different PC's with the same outcome.

Can any advise. Thanks. Appreciate PC Guru's may not be paid but any support is welcome as ROXIO website not helpful at all...post-127282-0-63515900-1438092286_thumb.jpg

 

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Perhaps starting from scratch will help. If no one else has other suggestions, Download the free trial of Revo Uninstaller Pro. Using the MODERATE Mode only ! Search for the Roxio program and delete everything it finds. Reboot and put the USB device in a semi-inaccessible place again shut off your antivirus and try to re-download the program. If it finishes, install it and then plug in your device to see if the program pick it up.

 

Note that you have about 10 installs before you have to ask for the count to be reset.

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