rcain@drps.ca Posted January 21, 2006 Report Share Posted January 21, 2006 Hi, Since I bought this product I have been having the following litany of problems that I am unable to solve myself. Any advice would be appreciated. Easy dvdcopy 2 1) It wont recognise VOB files. It occasionally allows me to select them but any action buttond like "burn" etc are grayed out and wont work. 2) The website does not support the software althought the packaging on the box says it does. 3) Leaving a web ticket is a waste of time, im on week two with no response. 4) The packaging on the box says that they have phone support yet neglect to explain its 40 dollars to start. 5) The company has a phone number thats actually a local call for me ut it redirects me to an 888 number that onlt has an answering machine. 6) The general forums pages seems to have no discussion link for this product so I had no where lese to look. ## I downloaded a trial version of NERO and it work the first try in minutes. Its been weeks and I still cant get this thing to work. If anyone can answer any of these questions or point me in the right direction it would be greatly appreciated. Rich Link to comment Share on other sites More sharing options...
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