Many Issues/ At The Brink Of Giving Up

[Chimi]

Hello, i got my Roxio Game Capture almost a year ago so unfortunately i do not think that it is possible to send a new one back so going to just lay it all down. My Computer fits the requirements of the software so i do not believe that this is an issue. I have read through many posts regarding the "Green no signal" which means that the GameCap isn't responding to the software. I have not found many posts regarding the Line 0 Position 1 script error and at some point i thought that it might just be something wrong with the product. Another issue is also related to the SP1 which i cannot update to because my directory cannot be found. I feel like i am overlooking something with this but i'm not too sure. I reinstalled without the Gamecap plugged in or firewall, Av etc. on, repaired the software, and i just feel like i have tried everything in the book. Is their something that i'm missing here or is it just the GameCap itself that has an issue?

[Jim_Hardin]

Hello, i got my Roxio Game Capture almost a year ago so unfortunately i do not think that it is possible to send a new one back so going to just lay it all down. My Computer fits the requirements of the software so i do not believe that this is an issue. I have read through many posts regarding the "Green no signal" which means that the GameCap isn't responding to the software. I have not found many posts regarding the Line 0 Position 1 script error and at some point i thought that it might just be something wrong with the product. Another issue is also related to the SP1 which i cannot update to because my directory cannot be found. I feel like i am overlooking something with this but i'm not too sure. I reinstalled without the Gamecap plugged in or firewall, Av etc. on, repaired the software, and i just feel like i have tried everything in the book. Is their something that i'm missing here or is it just the GameCap itself that has an issue?

 

Actually you have never clearly stated your problem

 

Do you have a Green 'No Signal' which is mentioned in your post?

 

Are you getting this "Line 0 Position 1 script error" you mentioned? (if so, when, what is going on)

 

You do mention the inability to update to SP1 and the response indicates that you installed the software somewhere other than default???

 

You mentioned Xbox - does that mean you are using a Component Cable? (5 wires, not 3 and NONE are yellow?)

[Jim_Hardin]

Alright, I'll report within a couple of days, so your saying to change my displays resolution to see if that works? I didn't try it yet neither did I believe it to be necessary, but i will try.

 

It doesn't show up on your display and you don't think it is necessary to do something that is related to your display

 

Change it but not willy nilly!

 

Change it to what I said.

 

Also try letting someone else install and try it.

[Chimi]

Alright, I'll report within a couple of days, so your saying to change my displays resolution to see if that works? I didn't try it yet neither did I believe it to be necessary, but i will try.

[Jim_Hardin]

As you change things, the error messages can change...

 

The black preview is from your laptop display settings and/or software. First make sure you have the latest display software! Then make sure you are set to what the RGC considers the minimum - 1024 X 768 and Display to Smaller (96DPI)

 

One other test that would confirm the Device itself is OK, would be to loan it to a friend to try out...

[Chimi]

Yes I ment component, sorry. Mine is also connected the same way on there.

I kept my install directory on default so it went here | C:\Program Files (86x)\Roxio Game Capture

 

System Specs

OS: Windows 10 (I also tried on Windows 7)

Processor: AMD Phenom II N660 Duel-Core Processor

System/System Model : Toshiba Satellite L655D, 64-bit operating system

RAM Installed: 4.00 GB(3.74 GB usable)

Graphics Card: ATI Mobility Radeon HD 4200 Series

 

If I'm missing more information just tell me then, btw thank you guys for helping on this, I appreciate your time.

[ogdens]

Please verify how you have the cables connect. In your Post #11 you say you are using Composite (did you mean component).

 

Here is the correct way.

 

 

 

 

 

[cdanteek]

 

My Computer fits the requirements of the software so i do not believe that this is an issue.

 

Post your system specs.

 

 

 

Another issue is also related to the SP1 which i cannot update to because my directory cannot be found.

 

and the directory that I installed the software is where it should be.

 

What directory did you install it to?

 

Did you change any installation defaults? If so what and where?

[Chimi]

Another thing that just happened to me was I turned on the program first, plugged in the USB without the console on and then turned on my Xbox. It gave me a green ready where the signal msg is, meanwhile my screen was still black. It then flickered from ready to the green no signal. I then tried to capture and stop capture to see if that did anything and I just got a unknown capture error after. I think I just got every issue possible with this now... That only happened though due to the order that I plugged and turned on the devices which gave me this.

[Chimi]

Most of the time, when I launch the program given on the CD I will get the script error. It does let me continue using the program though but I don't know if it is causing the green no signal that I have in it. Yes I am using composite cables. I will say that the first time I was using it, it did work once but idk what happened to it.

 

Yes I do have a green no signal, and the directory that I installed the software is where it should be.

[Chimi]

I have tried that as well, I have 2 2.0 USB ports btw.

[ogdens]

Try a different USB port, if you have a desktop use one on the back.

[Chimi]

Yes i do. i also tried uninstalling those drivers and reinstalled to see if that worked but no luck.

[ogdens]

With the Roxio usb plugged in, go into your Device Manager > Sound, Video and game controllers , do you have the 2 Roxio Game Cap entries.

[Chimi]

Well, is their anything else i can do that might fix this? Things i have done on my part include: Reinstalling properly/Repairing without the device plugged in, making sure the resolution on my TV's/Xbox/Software is the same, (I even tried doing this on multiple TV's around the house.) I have read most of these posts on similar issues in and out. I tried switching the component cable from TV and HDMI as well.

[cdanteek]

So are you still able to reply to this or should i remake one?

 

Just leave it alone.

[Chimi]

So are you still able to reply to this or should i remake one?

[cdanteek]

Don't click the topic solved button it made your post disappear!