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Nothing In The Capture Window


ECRice
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Hello,

I recently purchased a Roxio Game Capture HD Pro to capture gameplay off of my Wii U.

I have everything set up correctly, and for a period of time I had everything working perfectly on my desktop with several good recordings.

However, the monitor I was using with my desktop suddenly broke and I now only have one monitor to share between my Wii U and my desktop, meaning I can't record with my desktop now because it stops recording if I unplug my monitor to switch to my Wii U.

I then attempted to install and record on my laptop, and I looked at the other topics and followed the steps (disable in Device Manager, unplug, install, plug in, re-enable) that were frequently mentioned in many other topics, however I should note two things:

1. I've left the installation in its default location, yet my CD never offers me the option to Repair, it just goes straight to installing.

2. When I open the capture software, nothing is in it. There is no preview window, no settings, buttons (aside from the control buttons for the file viewer at the bottom) and no status at all.

I haven't seen the problem around elsewhere. Does anyone have a solution? I should also note that the capture card does output to my monitor properly, all the correct lights are on on the Game Capture, I've updated the software all the way, and I'm using the included USB Cable (which worked fine for my desktop).

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Explain in detail the setup you have in the first paragraph. I get the gist of what you are doing but not the how!

Also HDMI or Component connections? A splitter at the Wii? Or using the Output from the RGC?

Paragraph 2: What and Why are you disabling something in the Device Manager???????

1. Not possible! It could happen but only if the program never installed on that computer.

2. Graphics issue, guessing your lap does not have Windows Media Player 11 or higher installed???

Does it meet the RGC Specs: HERE

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