Emc 9 Product Key Issue In Windows 10

[Techrookie]

I had to uninstall my version of Creator 9 and when I tried to install it again I got the message that the product key # that I was using is incorrect. I checked the list of my registered products in my account and noticed that the key listed with the product is different than the one in the dvd set so I tried with that one but got the same message.

How can I find the correct key #? Is there a file on the disc where I can look up the key #?

I upgraded to Win 10; is that the problem?

Thanks for any assistance.

Techrookie

[sknis]

Creator 9 is not a valid program ID unless you got an OEM version. Do you mean Creator 2009 or Easy Media Creator 9?

 

If you registered the program, you can log into your account and get the key there.

 

Doesn't matter, neither are compatible with W 10.

[Techrookie]

Thanks for the quick answer.

The product is Easy Media Creator 9 and I did get the product key from my account.

But as you say it doesn't matter if it's not compatible with Win 10 but I was just "curious" as to why it would reject both key #'s that I have!

I guess it's time to upgrade.