I realize that I am not the first to have encountered this error, however I have searched the forum and cannot find a fix for it
I am running NXT 2 Pro which I purchased in August 2014. At that time I had a PC running Windows 7 (64 bit) and everything was working fine.
In July this year like many others I succumb to the hype of Windows 10 and duly upgraded my PC to the new OS. There have been a few issues running some applications but to date all have been fixed, until now.
Whenever I try to create a movie DVD or iso file the dreaded error 8004520c is displayed and the application fails. I have checked with Microsoft and they state that NXT2 is compatible. I have also checked the Windows 10 forums and no-one to date has reported an issue with it.
In desperation I have totally uninstalled ALL of the Roxio applications and started again with a clean install, just in case the upgrade to Win 10 was the culprit, BUT no the same error is encountered.
Since the error message doesn't give a clue as to the problem it has encoding the movie, I am as a last resort asking for help from the community that will result in a fix that will make the product usable again.
I realize that I am not the first to have encountered this error, however I have searched the forum and cannot find a fix for it
I am running NXT 2 Pro which I purchased in August 2014. At that time I had a PC running Windows 7 (64 bit) and everything was working fine.
In July this year like many others I succumb to the hype of Windows 10 and duly upgraded my PC to the new OS. There have been a few issues running some applications but to date all have been fixed, until now.
Whenever I try to create a movie DVD or iso file the dreaded error 8004520c is displayed and the application fails. I have checked with Microsoft and they state that NXT2 is compatible. I have also checked the Windows 10 forums and no-one to date has reported an issue with it.
In desperation I have totally uninstalled ALL of the Roxio applications and started again with a clean install, just in case the upgrade to Win 10 was the culprit, BUT no the same error is encountered.
Since the error message doesn't give a clue as to the problem it has encoding the movie, I am as a last resort asking for help from the community that will result in a fix that will make the product usable again.
Fingers crossed.
mike
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