Jump to content
  • Who's Online   0 Members, 0 Anonymous, 13 Guests (See full list)

    • There are no registered users currently online
  • 0

No Picture On The Tv And Roxio Came Capture Is Not Available In The Software


gamechanger
 Share

Question

6 answers to this question

Recommended Posts

  • 0

Really need to know What you are hooked up to and How...

 

Just guessing, the RGC Pro outputs HDMI and adds HDCP code. A dark TV often indicates that it is not compatible with the HDCP code.

 

I do not really understand the second question? The initial user interface is only a doorway into the 2 apps (Capture & Edit). Only One of these can be running at the same time as they use some of the same code and it can't be shared.

Link to comment
Share on other sites

  • 0

ok tanhk you for your answer.

 

the second part i try to explain because my english is not the best...

 

When i open the Software and then i go to capture...then you have the window where you must select the Roxio and the window where you must select HDMI. but these windows are closed on my software. maybee you can understand me know :)

 

so i think it is a hardware problem because the roxio dont connect with the laptop

Edited by gamechanger
Link to comment
Share on other sites

  • 0

ok tanhk you for your answer.

 

the second part i try to explain because my english is not the best...

 

When i open the Software and then i go to capture...then you have the window where you must select the Roxio and the window where you must select HDMI. but these windows are closed on my software. maybee you can understand me know :)

 

so i think it is a hardware problem because the roxio dont connect with the laptop

 

Your English is far better than my Czech :lol:

 

First thing to do is to turn off your Anti Virus, Firewalls, Registry Cleaners, etc.

 

Unplug your RGC Device and put it aside until you are completely finished.

 

Now insert your Roxio Disc.

 

Be sure you accept the offer to Check for Updates (this is for Roxio, not Windows)

 

When you reach the screen where Repair is offered, choose that!

 

When the Repair completes, turn your AV & Firewall back on and reboot.

 

Still like to have the basic info but from what you describe of your second problem, I think a proper repair will solve that...

Link to comment
Share on other sites

  • 0

i have this problem i have a green no signal it is all hooked up correctly but still no joy. I did at one point get the picture through but was unable to get it on my tv this is so frustrating please help any advice would be fantastic

 

Not really the same thing, his software crashes and yours does not...

 

But the answer is the same as posted in Post #5.

 

In the future, don't pick a topic that is sort of like your problem, just start a new one -_-

Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Answer this question...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

Loading...
 Share

×
×
  • Create New...