Kellisaw Posted October 6, 2015 Report Share Posted October 6, 2015 Toast Titanium purchased in August. Brand new Samsung Blu-Ray player/burner. Trying to burn some files to a 50GB Blu-Ray disk. Toast keeps saying that the "destination disk is too small," even though the total size of the files is no greater than 37GB. Open to suggestions. Thanks in advance. Link to comment Share on other sites More sharing options...
Guest Rox-Ralf Posted October 6, 2015 Report Share Posted October 6, 2015 If is says disk, then you need to free up some space on your hard drive as it creates temporary files while rendering and burning your project. Link to comment Share on other sites More sharing options...
Kellisaw Posted October 16, 2015 Author Report Share Posted October 16, 2015 Okay. I take it there isn't an actual fix for this problem. What are next steps in terms of getting a refund for the purchase of the software? Link to comment Share on other sites More sharing options...
Kellisaw Posted October 7, 2015 Author Report Share Posted October 7, 2015 If is says disk, then you need to free up some space on your hard drive as it creates temporary files while rendering and burning your project. I don't think that's the problem. There's more than 1TB free on my local hard drive. Link to comment Share on other sites More sharing options...
Kellisaw Posted October 8, 2015 Author Report Share Posted October 8, 2015 I've done some additional testing and it seems that Toast has a bug in relation to dual-layer Blu Ray disks. No matter what size the file you trying to burn, even if it's just a few megabytes, selecting the BD-DL option will result in Toast saying that the "destination disk is too small." A pretty severe problem. Has anyone discovered a fix for this? Is one forthcoming? Link to comment Share on other sites More sharing options...
Guest Rox-Ralf Posted October 8, 2015 Report Share Posted October 8, 2015 Try trashing toast plist and prefs. I suggest that you trash Toast plist and prefs to re-install the components of the program. You may try to trash Toast plist, prefs and the main program and re-install Toast. 1. Quit the Toast.app. 2. In Finder, click the pulldown GO menu and click GO TO FOLDER (or press SHIFT+COMMAND+G). 3. In the Go To Folder window, type (or paste) in: ~/Library/Preferences. 4. Locate the "com.roxio.toast.plist" and Roxio pref file and delete or move to the Trash. 5. Close the window and launch Toast Titanium installer. 6. Proceed through the Setup Assistant as normal. Link to comment Share on other sites More sharing options...
Kellisaw Posted May 2, 2016 Author Report Share Posted May 2, 2016 Again - what are next steps in terms of getting a refund for the purchase of the software? Link to comment Share on other sites More sharing options...
d_deweywright Posted May 2, 2016 Report Share Posted May 2, 2016 Can't help with the refund, but check out the answer in this link. It's from Toast 11, but it may apply to Toast 14 as well? Link to comment Share on other sites More sharing options...
Kellisaw Posted October 9, 2015 Author Report Share Posted October 9, 2015 Thanks. Tried this, but no change. I've also experimented with a lot of files of differing sizes, and different disks, etc. Going to include a link to a screen capture of the error message for reference: http://imgur.com/qDmza3m Are there any other potential fixes? Link to comment Share on other sites More sharing options...
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Kellisaw
Toast Titanium purchased in August.
Brand new Samsung Blu-Ray player/burner.
Trying to burn some files to a 50GB Blu-Ray disk. Toast keeps saying that the "destination disk is too small," even though the total size of the files is no greater than 37GB.
Open to suggestions. Thanks in advance.
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