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rosssmiller

Roxio Game Capture Hd Pro Causing Blue Screen Of Death

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Ever since I installed Microsoft's monthly Windows Updates last month, my Roxio causes my PC to run into Blue Screens of Death every single time I try to use it. Sometimes it takes roughly an hour, but often the full-crash occurs within minutes.

 

Is anybody else experiencing this problem? Any suggestions? I'm reinstalling the software right now, but don't have particularly high hopes.

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Microsoft's monthly Windows Updates last month,

 

Do you have a restore point before them?

 

Uninstall them.

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Any other thoughts? Rolling back Windows Updates for the entire system seems a bit ridiculous when it's a problem with one particular application.

 

Also, if it helps, I'm on Windows 10. Any other Windows 10 users having similar problems?

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A few more notes: the crashes seem to happen much more frequently when I'm simultaneously trying to stream the capture out via OBS (OBS doesn't cause the crashes at all unless the Roxio is in use). I also tried to use the "Repair" option by trying to uninstall Roxio altogether, but it tells me that "Roxio Capture HD PRO.msi" is unavailable, and I don't know where it should be.

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You can't use both :wacko:

Sounds like your dabbling has really screwed it up!

(Add Nothing! - Skip Nothing!)

Unplug your RGC Device and put it aside until you are completely finished.

Download and install the Revo Uninstaller. Then run it in Moderate Mode to remove any traces of Roxio.

Then turn off your Anti Virus, Firewalls, Registry Cleaners, etc.

Now insert your Roxio Disc.

Be sure you accept the offer to Check for Updates (this is for Roxio, not Windows)

When the Install completes, turn your AV & Firewall back on and reboot.

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