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Playback Issues

Don't Shoot

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Don't Shoot Rookie

Don't Shoot

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The error message reads playback unavailable. When I put it in the computer and open the D drive, it shows a folder for Roxioplasma and video_TS. The roxioplasma shows dat and dmsd files. Video_TS shows BUP, ifo, and VOB files. When I click on the VOB files, they open up as blank, 7 second videos.

 

Here's what I did. Sorry if this seems a little too detailed, but you never know. Imported videos as MPGs. (I even went back to check the properties to make sure.) Opened up the project and went to export. Made sure that the video would fit within the time allowed and managed to leave with some time left over. Only destination drive allowed was D. Added a menu, added transitions, and pressed the burn button. BOTH TIMES, I stayed by the computer in case any error messages popped up. I didn't stop anything early.

 

HELP! And I'm not a techie but I like to understand, so if something doesn't make sense, I might ask extra questions. Also, this might have been answered before but I can't find it.

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bimicher Digital Guru

bimicher

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Does the other computer have VHSto DVD 3 installed? I don't think it has anything to do with the burner, I believe it is the way your are trying to use the program that is causing the problem

 

Can you post screenshots of

1-how you are adding the video file (there should be 4 in the list)

2-the screen just before you hit the burn button

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Don't Shoot Rookie

Don't Shoot

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The computer uses Windows 7. On the 3rd image, I have video showing and I hit record. On the last image, the only difference is that there is a recordable DVD in and then I press the "Burn" button. After that I don't touch or do anything until the disc ejects. I also have it set to where the computer does not go to sleep after a certain amount of time (just in case that messed anything up).



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Jim_Hardin Digital Guru

Jim_Hardin

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In the 2nd last image, you say you hit record video? Why? You already have the video imported? What happens if you hit the Play icon at this stage?

 

How did you import that video? I thought you were working with 4 video clips?

 

I think she is referring to the the Record Edit Save button???

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Don't Shoot Rookie

Don't Shoot

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You asked for how I added the files and a screenshot of just before I hit the burn button. I posted every step I took to get the video off the VHS, onto the EVD, and then onto the disc. When I put the disc into a DVD player or a Wii, the disc cannot be read. Below is what happens when I open the D drive or try playing it in Windows Media Player.

 

If I play it on the computer that I downloaded it from, everything works fine. If I play it on a different computer, one of two things happen. If I click the .MPG file on the first image, I get the cannot be played message that is the third image shown. If I click the .VOB file, the video is 7 seconds of a black screen. I'm not sure why they are showing up as .VOBs if I changed them to .MPGs. And it's like that on all of the DVDs not just the one I took pics of.

 

attachicon.gifDisc info.png

attachicon.gifDisc video TS.png

attachicon.gifDisc play.png

 

 

So I think I found the "smoking gun" but I'm gonna answer the questions first.

 

What does the term "...play it on the computer I downloaded it from" mean? (files are 'downloaded' from the internet. Everything else is Move or Copy/Paste)

  • Not a techie at all. I meant the computer that I used EVD to get the video off the VHS, onto the computer, and (eventually) the disc.

 

And then the term, "If I click the .MPG file on the first image..." Where did the MPG file come from? How did it get to this computer?

  • I played the disc on a different computer so that I didn't accidentally open the MPG saved to the HDD. When I open the D drive, this is what pops up. The MPGs are under the heading "Files Ready to be Written to the Disc".

attachicon.gifDisc info.png

 

What are the Operating Systems on these 2 PC? (as in XP, Win7, Win8, Win10)

  • On the computer I used EVD on, no idea. It's the boyfriend's so if you tell me how to figure out which one it is, I'll look. On the one I'm using to play the discs, it's Windows 10.

 

What are you using for Playback on these two?

  • On both, I've done it the same way. I open "my computer" and then open the D drive file.

 

When I tried viewing through Windows Media Player, it says that the disc is empty. I checked a few other discs that I had used to make sure and all showed the same thing.

attachicon.gifWindows media player.png

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Don't Shoot Rookie

Don't Shoot

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Sorry for the delay but school work comes first. Once I change the videos from VOB to MPG, am I able to burn it from Roxio or do I need to burn it through the computer? If through the computer, here's a new issue.

 

These are old drill team videos. I'm trying to burn them in sections so that I can add a menu instead of people having to search through the whole thing. As a result, I am having to edit certain things out which Roxio lets you do. However, if you go to your video file to play them on Windows Media Player (or whatever your computer uses), it plays the entire clip unedited. Is there a way to save the edited version to the computer? I looked and can't find one. (Fair warning - If it's super easy, I'm gonna check into an mental institution.)

 

Thanks for the help and let me know if I need to expand on or clarify anything.

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Jim_Hardin Digital Guru

Jim_Hardin

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DVD Movies are Authored... There is a Standard Format and only through authoring will they work -_-

 

If you want menus for each clip using EVD to author, do it like this.

 

Create your mpg and rename them to the Menu Button name you want them to have. (keep it short)

Add them to a new production, in the order you want them to be presented.

(the order can be changed later but it is easier if you don't need to)

Lastly Burn them as a DVD.

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Don't Shoot Rookie

Don't Shoot

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I've changed the properties to .mpg. I'm using Sony DVD-R and Verbatim DVD+R DL. I've tried pulling the videos from the hard drive to EVD. I've tried going straight to the Roxio Burn D drive that pops up when you put in a blank disc. I've tried burning directly from the computer (not using any Roxio stuff). I've tried sending them through email to another computer, making sure that it's .mpg and burning. I've tried playing all discs on two different DVD players and the Wii. Every single time the message is some version of "playback unavailable, disc error".

 

What else do you need to know?

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bimicher Digital Guru

bimicher

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The error message reads playback unavailable. When I put it in the computer and open the D drive, it shows a folder for Roxioplasma and video_TS. The roxioplasma shows dat and dmsd files. Video_TS shows BUP, ifo, and VOB files. When I click on the VOB files, they open up as blank, 7 second videos.

 

Here's what I did. Sorry if this seems a little too detailed, but you never know. Imported videos as MPGs. (I even went back to check the properties to make sure.) Opened up the project and went to export. Made sure that the video would fit within the time allowed and managed to leave with some time left over. Only destination drive allowed was D. Added a menu, added transitions, and pressed the burn button. BOTH TIMES, I stayed by the computer in case any error messages popped up. I didn't stop anything early.

 

HELP! And I'm not a techie but I like to understand, so if something doesn't make sense, I might ask extra questions. Also, this might have been answered before but I can't find it.

 

 

If that D drive is your DVD player/burner on your computer then everything seems to be correct. Forget about the Roxioplasma folder. The Video_TS folder shows the correct files for a proper DVD. What is the size of the vob files? Where do the vobs open up as "blank, 7 second videos"?

 

Where did you get those mpgs? What are the properties? Opend what project? Your post is really not very detailed.

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Don't Shoot Rookie

Don't Shoot

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When I put the DVD into the player, the tv shows a message saying playback is unavailable.

 

Of the 3 VOB files, one is 936,672 kb, one is 23,968 kb, and one is 32 kb. They automatically open in Windows Live Movie Maker. Not sure what you mean by where did you get those mpgs. When I start recording parts of the vhs tape onto Easy, it records as a mpg. That is what the recordings properties are on the computer.

 

Opened the project - On the record, edit and save side, you can save projects. I went to file, open project, picked one of the projects (collection of recorded clips), and then went to export to dvd.

 

What else is needed?

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Don't Shoot Rookie

Don't Shoot

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I've wasted 7 discs using the EVD so at this point, I'm trying anything.

 

The videos have been changed to .mpg. I've tried this on two different types of discs - Sony DVD-R and Verbatim DVD+R DL. I've played this on two different DVD players and the Wii. I've tried burning directly from the computer. Any other ideas because I'm tempted to write this off as a waste of money and find something else.

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Jim_Hardin Digital Guru

Jim_Hardin

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Look there is something amiss here, obviously... You are using good media and by all rights it should either work or throw an error message!

 

How about you describe, step by step, the process you go through right up to the point you are ready to click the Burn Button. I want to eliminate any chance of operator error. (don't really think it's you)

 

Don't skimp on the details (screen caps would really be nice - HERE) and be sure to mention what the name of the program, the app within it and the section at each stage of your description.

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Don't Shoot Rookie

Don't Shoot

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I'm using a Gateway NV53 with the following:

  • AMD Athlon II X2 M300
  • 15.6" 16:9 HD LED LCD
  • 500 GB HDD
  • 4 GB Memory
  • DVD-Super Multi DL Drive
  • Webcam
  • Multi-in-1 card reader

After reading a different post about updates, I checked for and did the EVD Plus update. Once I open EVD, I click on Record, Edit, and Save. When Digital Guru posted about changing properties to .mpg, I did that.

 

post-128294-0-25173200-1447113158_thumb.png

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post-128294-0-56441100-1447113155_thumb.png

post-128294-0-27280000-1447113156_thumb.png

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post-128294-0-60867200-1447113157_thumb.png

post-128294-0-12463200-1447113154_thumb.png

I open a saved project and then either click "Export" at the top or right arrow button on the bottom right of the screen. Yes, I normally have a blank disc in the drive. The destination drive is the only one available. I wait for the disc to finish burning. I don't do anything on that computer until the disc ejects and there are no other programs running at the same time.

Is there any other info needed?

 

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Jim_Hardin Digital Guru

Jim_Hardin

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Why yes, yes there is...

 

What brand of Media are you using?

 

Copy the VOB files to your HDD (make a new folder them) and rename each one from .vob to .mpg.

 

Load each file, one at a time into EVD 3 Editor and preview (play) it there.

 

Do they seem intact?

What is the name of any that fail to load or play?

 

So you know, everything YOU did seems to be correct!

 

The fact it does not play in two separate places tells us something... It leaves the issue with the program or the media. The test I outlined as well as your answer will help pin that down ;)

 

(best media we have seen is the Verbatim (Singapore) or Taiyo Yuden (JVC). Worst are store brands or no unknown name brands)

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cdanteek Digital Guru

cdanteek

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Copy the VOB files to your HDD (make a new folder them) and rename each one from .vob to .mpg.

 

 

Don't forget, in tools,folder options,view (tab), uncheck hide extensions for known file types.

 

Or you get this instead of this!

 

post-97-0-51354300-1446475558_thumb.jpgpost-97-0-01746000-1446475445_thumb.jpg

 

post-97-0-37141500-1446475613_thumb.jpg

 

post-97-0-99751000-1446475652_thumb.jpg

 

post-97-0-39917100-1446475653_thumb.jpg

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