Scorcio Posted November 5, 2015 Report Share Posted November 5, 2015 I lost the box of the product, i have only the product, cables and the account with the product registered and the serial number (i think). How can i get the software? (sorry for my english ) Quote Link to comment Share on other sites More sharing options...
0 Jim_Hardin Posted November 5, 2015 Report Share Posted November 5, 2015 The procedure is outlined under Installation/Uninstallation and Update area. Take a look and you'll be on your way Quote Link to comment Share on other sites More sharing options...
0 madeline Posted January 2, 2016 Report Share Posted January 2, 2016 Hi I lost my Roxio game capture HD pro CD but i still have the product key for the installation is there any way for me to install the software from Roxio. Thanks in advance for the help. Quote Link to comment Share on other sites More sharing options...
0 grandpabruce Posted January 2, 2016 Report Share Posted January 2, 2016 Hi I lost my Roxio game capture HD pro CD but i still have the product key for the installation is there any way for me to install the software from Roxio. Thanks in advance for the help. Did you read Post #2 of this thread? I'll make it easy for you. See Post #2 in the following link: http://forums.support.roxio.com/topic/88068-roxio-game-capture-lost-cd-or-lost-cd-key-procedure/ Quote Link to comment Share on other sites More sharing options...
0 HollowTipz Posted January 17, 2016 Report Share Posted January 17, 2016 i lost my cd and contacted support a bout a week ago but still no reply. how long does it usually take for a reply this is ridiculous im tired of checking back everyday Quote Link to comment Share on other sites More sharing options...
0 Jim_Hardin Posted January 17, 2016 Report Share Posted January 17, 2016 i lost my cd and contacted support a bout a week ago but still no reply. how long does it usually take for a reply this is ridiculous im tired of checking back everyday Can take several days, factor in the Holidays increase... Look in the upper right corner for a message. Quote Link to comment Share on other sites More sharing options...
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Scorcio
I lost the box of the product, i have only the product, cables and the account with the product registered and the serial number (i think). How can i get the software? (sorry for my english
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