Lost Cd

[Scorcio 0]

I lost the box of the product, i have only the product, cables and the account with the product registered and the serial number (i think). How can i get the software? (sorry for my english )

[Jim_Hardin 418]

The procedure is outlined under Installation/Uninstallation and Update area.

 

Take a look and you'll be on your way

[madeline 0]

Hi I lost my Roxio game capture HD pro CD but i still have the product key for the installation is there any way for me to install the software from Roxio.

 

Thanks in advance for the help.

[grandpabruce 88]

Hi I lost my Roxio game capture HD pro CD but i still have the product key for the installation is there any way for me to install the software from Roxio.

 

Thanks in advance for the help.

 

Did you read Post #2 of this thread? I'll make it easy for you. See Post #2 in the following link:

 

http://forums.support.roxio.com/topic/88068-roxio-game-capture-lost-cd-or-lost-cd-key-procedure/

[HollowTipz 0]

i lost my cd and contacted support a bout a week ago but still no reply. how long does it usually take for a reply this is ridiculous im tired of checking back everyday

[Jim_Hardin 418]

i lost my cd and contacted support a bout a week ago but still no reply. how long does it usually take for a reply this is ridiculous im tired of checking back everyday

 

Can take several days, factor in the Holidays increase...

 

Look in the upper right corner for a message.