rojnr Posted November 30, 2015 Report Share Posted November 30, 2015 I have tried repair from the installation disc. Still indicates the RCPROD.msi is missing. Link to comment Share on other sites More sharing options...
Brendon Posted November 30, 2015 Report Share Posted November 30, 2015 In that case I would suggest a full uninstall, system cleanup, and then a careful reinstall. If you're not prepared to do that and/or still want to point the program towards RCPROD.msi, copy your program disc or extract the downloaded .exe file to a folder on your hard drive. It will look like this: RCPROD.msi is in the ROXIOCENTRAL_90 folder. Regards, Brendon Link to comment Share on other sites More sharing options...
rojnr Posted November 30, 2015 Author Report Share Posted November 30, 2015 I did as you suggested. Now, I am getting error 0652. I turned off firewall and still receiving 0652. I am using Norton. Thanks, Jack Link to comment Share on other sites More sharing options...
rojnr Posted November 30, 2015 Author Report Share Posted November 30, 2015 I am making progress. I am know receiving "Critical Registry Keys are missing". I have tried repair several times and am still receiving the same message. What next? Thanks, Jack Link to comment Share on other sites More sharing options...
cdanteek Posted November 30, 2015 Report Share Posted November 30, 2015 I turned off firewall and still receiving 0652. I am using Norton. I think your Norton's has a registry cleaner and it's hosing your Roxio Software. Disable Norton and run your Roxio disc, choose repair when offered, a reboot may be required. Disable Norton and run your Roxio Software, does your Roxio run now? Link to comment Share on other sites More sharing options...
rojnr Posted November 30, 2015 Author Report Share Posted November 30, 2015 I disabled Norton and am now receiving "Critical Registry Keys Needed Are Missing" What? Link to comment Share on other sites More sharing options...
cdanteek Posted December 1, 2015 Report Share Posted December 1, 2015 I disabled Norton and am now receiving "Critical Registry Keys Needed Are Missing" What? Did you follow the directions below?? Disable Norton and run your Roxio disc, choose repair when offered, a reboot may be required. Disable Norton and run your Roxio Software, does your Roxio run now? Are the "Critical Registry Keys Needed Are Missing" refering to the Roxio Software? Link to comment Share on other sites More sharing options...
rojnr Posted December 1, 2015 Author Report Share Posted December 1, 2015 Yes, Critical Registry Keys Needed are missing appears once I click on a task. Link to comment Share on other sites More sharing options...
Brendon Posted December 1, 2015 Report Share Posted December 1, 2015 You need to disable your Norton, and then a full uninstall, system cleanup, and then a careful reinstall. Those bits are only missing because Norton prevented a proper install. Link to comment Share on other sites More sharing options...
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rojnr
I have tried repair from the installation disc. Still indicates the RCPROD.msi is missing.
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