Can't Find The Msi File In Appdata - Split From Non-Related Thread

[FrankT]

I seem to be having a "similar" problem. Roxio Central opens (with and without compatibility fixes) but when I run the DVD or Video programs it tries to do an install looking for additional features and fails when it can't find the msi file in AppData? I think this is a permissions problem but I can't seem to find a way to fix it. Is anyone else having this one?

 

I cannot find an AppData folder for my userid which is why I think it is a permissions problem.

 

BTW, if I just cancel the attempts to re-install, things seem to work "mostly", I have had hangs where nothing works and had to close the program. Restart does the same thing (wants to do a re-install) again.

 

I already did an uninstall and reinstall but I still have the problem.

[cdanteek]

 

I cannot find an AppData folder for my userid which is why I think it is a permissions problem.

 

 

I can't post a pic for you Roxio's server gives me a error!

 

Open any folder on you PC, from the menu options choose 'Tools', 'Folder Options' then click the 'View Tab'.

 

Look for 'Don't Show Hidden, Files, Folders, or Drives' change it to 'Show Show Hidden, Files, Folders, or Drives', click 'Apply' click 'OK' and close things out..

 

Now go look for the 'AppData Folder'.

[FrankT]

@cdanteek

Sorry it took so long for me to answer your response.

I am now able to see the appdata folder but the file they are looking for "Roxio Creator NXT 3.msi" is NOT there.

 

This has now become a really big problem and happens every time I use any of the Roxio programs.

Does anyone know how to fix this problem?

[cdanteek]

Who told you to look in appdata folder for a Roxio msi?

 

Shut down all running programs especially antivirus and firewall software, insert your NXT installation disc and run repair when it is offered.

 

When done reboot your PC.

[grandpabruce]

Who told you to look in appdata folder for a Roxio msi?

 

I believe that you did, in Post #2, in response to his question in Post #1.

[cdanteek]

 

I cannot find an AppData folder for my userid which is why I think it is a permissions problem.

 

I believe that you did, in Post #2, in response to his question in Post #1.

 

Not very perceptive, I told him how to make the appdata folder visible!