When attempting to burn a dvd through the create a dvd application, I received the message, "insert a compatible dvd." However after several attempts with differ manufactured dvds, I still getting the message.
Moreover, even though my resolution and color is set above min. specs, the applications when opened do not fit the screen, and I cannot see both the top and bottom bar.
I never had had this much difficulty with a new product, nor with contacting the company. I am thinking about returning the program. Unless it is fixed, it is useless to me.
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James Vandermark
When attempting to burn a dvd through the create a dvd application, I received the message, "insert a compatible dvd." However after several attempts with differ manufactured dvds, I still getting the message.
Moreover, even though my resolution and color is set above min. specs, the applications when opened do not fit the screen, and I cannot see both the top and bottom bar.
I never had had this much difficulty with a new product, nor with contacting the company. I am thinking about returning the program. Unless it is fixed, it is useless to me.
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